Specialist - Sales Operations

Requirements

• Strong transactional and operational knowledge of international sales operations, including delivery terms and documentation requirements (e.g., Bills of Lading, Charter Party Bills of Lading, warehouse releases, warrants, and holding certificates).

Benefits

Additional Information

Responsible for delivering sales operations services for our equity products and complementary third-party product from sourcing and origination as well as trading activities within Marketing. This role plays a critical part in managing shipments related activities in line with contractual and commercial terms, while identifying value opportunities and serving as a key control point for risk mitigation across the entire supply chain. Key Tasks: Safety, Health & Environment (required for all roles) We give our all to eliminating injuries because we value life and are unconditional about safety, health and well-being at work and at home. Every Marketing Employee will spend time each quarter working on activity which supports Physical Health and Safety. Contracts Administration Provides input, with an emphasis on operational terms, payment terms and trade finance requirements, into the purchase and sales contracting processes. Identify and evaluate potential operational issues prior execution that arise from the different contractual terms between purchase and sales contracts and propose resolutions to mitigate such operational risks. Product Shipment and Logistics (Bulks / Non-Bulks) Execute shipping plan according to vessel schedule availability, customers' requirements, and expedition dates. Provide close coordination between sales and operational logistics (within the producing country). (Monitoring authority) Provide instructions to logistics service providers and suppliers to ensure timely delivery of products. Manage the shipment including the vessel nomination, containers bookings, port declaration, laycan declaration, shipping instructions, insurance declaration, load port/ discharge port surveyor appointment and load port and discharge port operations management. Arrange freight forwarders, shipping lines, warehousing operators and shipping team to book containers and vessel space as required according to contractual agreement. Ensure shipment execution status and dates are updated timely and accurately in relevant systems and/or reports. Review all quality certificates to ensure delivered commodity is within contractual tolerances. Ensure all shipping documentation and invoices generated are in order as required, e.g. bill of lading and quality certifications. Timely submission of shipping documents to banks/counterparties to facilitate prompt payment from customers Collating shipping documentation and maintaining physical file Manage assay exchange process and computation of final assay results Process all laytime calculations and timely settlement of demurrage / despatch Timely settlement of payment to freight forwarders, warehouses ship owners, surveyors and laboratories Finance / Treasury / Trade Finance / Credit Risk Check and / or operate all Letters of Credit for integrity and workability against the shipment. Obtain LC confirmation and discounting quotes from bank and support discounting process by submitting all related documentation to banks. Liaisons with Finance on payment receipt and final invoices are booked on a timely basis (service authority to finance / monitoring authority). Provides information to Finance to facilitate cash flow management and minimising working capital (service authority). Monitor and manage counterparty's credit positions and manage debtors, escalate unpaid invoices as required. Customer Services Manage internal and external stakeholders' communications and deliver high service level in terms of supplier and customer relationships, logistics requirements, documentation requirements and ad hoc reasonable requirements. Manage both supplier and customer operational logistics interactions and communications to optimise logistics results. Facilitate and coordinate customers and supplier's claims / queries to ensure speedy resolution. Group Governance and Risk Management Execute sales operations activities in alignment with Group Business Integrity and Governance policies. Escalate and communicate any contract compliance discrepancies, logistics and other risk areas to the Team Lead or Manager Sales Operations. Maintain accurate records within relevant systems. Process and Systems Improvement, and Other Projects Support continuous review to identify opportunities that will help maximise value and efficiencies. Manage and working with stakeholders to deliver implementation and/or improvements of key optimization projects to maximize value for the Marketing BU. Compliance (required for all roles) Adherence to all Anglo American Group and Marketing policies and procedures, as well as observing proper standards of conduct relating to the role. Comply with Anglo American Security and Operating Standards

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