Legal Support Specialist (Scheduling & Outreach)
External
Abclegalservices · Indiana (remote)Prepare for this interview
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Responsibilities
- Coordinate and dispatch attorneys for high-volume daily hearings
- Manage scheduling changes, cancellations, and urgent coverage gaps
- Confirm assignments and ensure accurate, full coverage
- Communicate with attorneys and clients to ensure seamless service
- Conduct outbound calls to schedule hearings and support client needs
- Track metrics, maintain scheduling data, and support reporting
- Partner with internal teams to improve processes and execution
Requirements
- Strong communication skills and confidence on the phone
- Highly organized with the ability to multitask in a fast-paced setting
- Solutions-oriented with strong problem-solving skills
- Comfortable working toward goals and performance metrics
- Tech-savvy with the ability to learn new systems quickly
- Who Should Apply
- Individuals who thrive in fast-paced, high-volume environments
- Strong communicators who enjoy phone-based work
- Self-starters eager to grow with a scaling company
- Team players who take initiative and solve problems proactively
Benefits
Additional Information
About Docketly: Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor's rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services. Job Overview We are seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination. This role also supports client communication and outbound outreach in a fast-paced, KPI-driven environment.
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