Senior Operations Coordinator

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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small project to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched one an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah and Al Dhale, and expanded later in Sana'a and Hodeidah in the North. Currently IRC Yemen is operating in eight governorates in the south of Yemen through direct programming and through local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment. The International Rescue Committee (IRC) has been working in the Middle East, North Africa and Ukraine (MENAU) for more than forty years. Today, the IRC has more than 2,200 staff working across the region, including in Iraq, Jordan, Lebanon, Libya, Syria, Ukraine and Yemen to support those affected by some of the world's most complex and protracted humanitarian crises. SCOPE OF WORK: Under supervision of the Country Director (CD), and as a member of the Country Program Senior Management Team the Senior Operations Coordinator (SOC) will work with the Supply Chain, Administration, ICT and Field Coordinators to manage existing structures and processes, and work to improve how the Operations Department works internally and, importantly, how the Operations Department supports program implementation in the most efficient and effective way. The SOC will be responsible for the implementation of standard IRC processes, including procurement planning, distribution planning, project cycle management (PCM), Integra (ERP), and Power BI. They will stabilize operations and ICT teams to ensure compliance, cost control, quality and stakeholder satisfaction by implementing service-oriented practices. Additionally, the SOC will strengthen the operational support provided to IRC partners through active participation in partner capacity assessments, development, and implementation of partner support plans. They will also support the smooth operation of the Aden office, working closely with other members of the Senior Management Team to represent IRC in Yemen. The SOC position in Yemen is unaccompanied, based in Aden and requires extensive in-country and occasional regional travel. JOB SUMMARY: The Senior Operations Coordinator supports the Country Director in leading and improving IRC Yemen's Operations functions, including Supply Chain, Administration, ICT, and Field Coordination, ensuring effective support to programs, partners, compliance, and office operations. WORKING RELATIONS: - Position Reports to : Country Director - Position directly supervises : Supply Chain. Administration, ICT and Field Coordinators - Other Internal and/or external contacts : o Internal : Regular relationships with HQ and Regional Supply Chain colleagues, Deputy Director, Programs, Deputy Director, Finance, Program department leaders. o External : NGO Coordination, and other relevant coordination fora. MAIN RESPONSIBILITIES: Supply Chain Management: - Supports the development and implementation of comprehensive supply chain strategies, including procurement, warehousing, transportation, and distribution, to support the operation and program activities. - Monitors and evaluates supply chain performance, identifying opportunities for improvement and implementing best practices to enhance efficiency, cost-effectiveness, and accountability. - Coordinates with internal stakeholders, external partners, and relevant authorities to ensure compliance with donor requirements, local regulations, as per the IRC standards and policies. - Supports coordination with partners by the supply chain team IT Management : - Promotes and ensures compliant use of IRC equipment and communication resources, including adherence to BIS licenses, confidentiality, and storage of data and similar. - Leads the planning, implementation, and maintenance of IT infrastructure and systems to sup

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