Recovery Support Volunteer

About the role

Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role and may involve a focus on one particular area, such as group work or Duty support, or, it may involve a combination of tasks and activities. We are looking for a team player with a willingness to learn. Tasks may include: Support people engaged in support with Together to achieve their Recovery Plan goals Support the facilitation of structured and unstructured group work programmes, both virtually and face to face Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community Conduct welfare and check-in phone calls Be a first point of contact for individuals, professionals, or family members, taking referrals as appropriate Provide Brief Interventions, including those focussed around harm reduction Use Halo (internal case management system) to document sessions and support the team with updates and audits Identify and report any concerns or risks to the Duty staff or Duty Manager Potential to offer 1-1 support to individuals and hold a small caseload; from point of assessment through to ongoing recovery support - once confident and competent to do so, and alongside the support and guidance of your supervisor Personal qualities Skills we would like you to bring to the role: Welcoming, friendly and an ability to put other people at ease Good IT skills Good written communication skills Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health Confident to contact people by email / phone Good time keeping Able to work as part of a team, on own initiative and to instruction An understanding of Waythrough - information is available on our website A genuine interest in being part of the mission and vision of Waythrough Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training Waythrough What Volunteers can expect from us: Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people's lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer: Regular supervision and support Induction and access to online and face to face training To learn and practice new skills within a teamwork setting To feel part of a team and the wider Waythrough organisation Reasonable travel expenses reimbursed with proof of journey Opportunities to progress and experience other areas of Waythrough's work Our values: Our values underpin everything we do - from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values. Kindness - be generous, caring and understanding. Courage - be bold, trust, commit. Respect - everyone deserves dignity. Location: The role will be based in Wimborne. Timing: We are looking for someone who can offer around 8-15 hours a week, exact hours can be flexible and discussed at interview. Training: Volunteers have access to Waythrough's training platform, LearningKind, and will be asked to complete a number of training modules within their first 3 months. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

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