Program Manager

About the role

At Securitas Technology, we are looking for an experienced and strategic Program Manager to lead and oversee large-scale security and technology programs across Belgium. In this position, you will manage a portfolio of complex projects with budgets exceeding €10M while leading a multidisciplinary team of Project Managers, Project Leaders, engineers, subcontractors, and operational stakeholders. You will play a key role in ensuring operational excellence, customer satisfaction, financial performance, governance, and people management across multiple programs and technologies. This role requires a strong leader with extensive project management experience, excellent stakeholder management capabilities, and the ability to drive teams, processes, and customer relationships in a fast-paced and evolving environment.

Responsibilities

• Program & Project Leadership
• Lead and oversee multiple strategic projects and programs simultaneously
• Ensure successful delivery within scope, planning, budget, quality, and safety requirements
• Manage complex programs with budgets exceeding €10M
• Define and monitor project governance, KPIs, reporting structures, and operational priorities
• Drive risk management, escalation management, and decision-making processes
• Ensure proper project execution methodologies are applied across all projects
• Oversee project planning, resource allocation, and operational coordination
• Guarantee high-quality project handovers and operational readiness documentation (ORA)
• People Management
• Lead, coach, and develop a team of approximately 10 Project Managers / Project Leaders and operational contributors
• Support team development, performance management, mentoring, and succession planning
• Foster collaboration, accountability, ownership, and continuous improvement within the team
• Ensure workload balancing and operational efficiency across the department
• Act as an escalation point and provide guidance on complex customer or operational situations
• Customer & Stakeholder Management
• Build and maintain strong relationships with key customers and strategic stakeholders
• Act as executive SPOC for critical customer programs and escalations
• Lead internal and external steering committees (SteerCo)
• Coordinate with Sales, Pre-Sales, Engineering, Operations, and external partners
• Ensure high customer satisfaction and long-term partnership development
• Financial & Operational Management
• Monitor program P&L, forecasting, profitability, invoicing, and financial performance
• Validate and challenge supplier and subcontractor costs
• Manage subcontractor and supplier relationships
• Ensure governance compliance, quality standards, and information security requirements
• Identify business growth, up-selling, and cross-selling opportunities
• Process & Continuous Improvement
• Drive optimization and standardization of internal project management processes
• Contribute to operational excellence initiatives and organizational improvements
• Ensure adherence to ISO9001, ISO27001, safety, and governance standards
• Your Profile
• Experience & Education
• Minimum 12 years of experience in Project or Program Management
• Proven experience managing large and complex programs
• Experience in people management and team leadership is mandatory
• Bachelor's or Master's degree in Engineering, ICT, Telecommunications, Electronics, or equivalent experience
• Certifications & Technical Knowledge
• PRINCE2 Practitioner, PMI, or equivalent certification required
• ITIL certification or strong knowledge is an asset
• Intermediate knowledge of ISO27001 and governance standards
• Experience within ICT, physical security, or technology-driven environments
• Strong understanding of operational and financial project management
• Languages
• Fluent in Dutch, French, and English
• Soft Skills
• Strong leadership and communication skills
• Strategic and solution-oriented mindset
• Excellent stakeholder management capabilities
• Strong organizational and decision-making skills
• Commercially minded and customer-oriented
• Autonomous, resilient, and able to manage high-pressure environments
• Strong coaching and mentoring abilities
• A challenging role within an international technology and security environment
• Exposure to large-scale and innovative projects
• A dynamic and collaborative working environment
• Career development opportunities
• Competitive salary package including extra-legal benefits
• Company car, fuel/charging card, insurance package, meal vouchers, and flexible working possibilities
• Interested?
• Would you like to be part of a fast-growing and innovative technology environment?
• Apply now and join a team shaping the future of security technology.
• We help make your world a safer place. Wij hechten veel belang aan onze waarden: integriteit, hulpvaardigheid en waakzaamheid. Bij Securitas zetten we diversiteit voorop. Wij moedigen iedereen aan te solliciteren

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