Customer Care executive /Tele caller /Customer Care Representative
External
Bcforward3 · San Antonio, TXPrepare for this interview
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About the role
Provide unbiased assistance to Medicaid Providers with questions regarding Medicaid patient eligibility, medical claims statuses, and other program questions. Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in a prompt, courteous and concise manner. Documents all provider encounters in clear and concise logs. Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management." Thank you , If you would be interested please call me Direct: at 317-210-8729 Must be able to pass a background and drug screen
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Company Intel
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