Medical Assistant
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Job Description Summary The Medical Assistant (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guideline* provider supervision standards, and organizational policies. How will you make an impact & Requirements Location: 9520 Bonita Beach Rd. Bonita Springs, FL Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information. - Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety. - Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards. - Prepares, labels, and processes laboratory samples and point-of-care tests accurately. - Maintains infection control, safety protocols, and equipment calibration across all clinical areas. - Supports providers with patient triage, care coordination, and transitions across clinical settings. - Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care. - Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR). - Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care. - Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed. - Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment. - Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement. - Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care. - Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards. - Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations. - Demonstrate excellent guest service to internal team members and patients. Qualifications - High school diploma or equivalent required. - Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required. - Maintains active certification and participate in continuing education to ensure ongoing competency and compliance with credentialing standards. - Prior clinical or internship experience preferred but not required. - Graduate of an accredited Medical Assistant program required. - Basic Life Support (BLS) certification required. - Bilingual (English/Spanish) preferred. - Basic computer literacy: familiarity with electronic health record (EHR) systems preferred. - Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂, height, and weight). - Proficient in EKG administration and other routine diagnostic procedures as directed by the provider. - Knowledge of infection control, universal precautions, and sterile technique. - Competent in assisting with minor procedures, patient preparation, and clinical room setup. - Proficient in medical terminology, documentation accuracy, and appointment scheduling. - Ability to manage multiple priorities, follow workflows, and maintain confidentiality. - Excellent communication, customer service, and team collaboration skills. - Demonstrates professionalism, accountability, and teamwork consistent with the organization's mission, vision, and values. - Committed to continuous learning, patient-centered care, and upholding quality and safety standards. - Ability to work independently in a fast-paced, cross-functional environment.
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