Instructional Design Support

Requirements

• Experience analyzing student learning needs and developing training materials.
• Experience writing and editing content for adult learners.
• Experience with template standardization, updating documents, and management of training and development resources.
• Knowledge:
• Knowledge of current adult education theories.
• Knowledge of commonly used concepts, practices, and procedures within the field of editing and publishing.
• Knowledge of MS Office and desktop design / publishing software.
• Abilities:
• Excellent verbal communication and writing skills, including grammar, spelling and composition.
• Demonstrated ability to convert complex technical information into clear, concise, plain language.
• Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurrent tasks.
• Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work environment.
• Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team building skills.
• Ability to recognize patterns, organize ideas and visualize end products.
• Personal Suitability:
• Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented.
• Initiative, judgment, reliability, discretion, decisiveness and tact.
• Strong research skills including gathering and organizing information from multiple sources.
• Excellent attention to detail.
• Has a passion for creating content that engages and accommodates diverse audiences.
• Motivated to explore and attempt learning innov

Benefits

Additional Information

Job Posting Title Instructional Design Support Job Category FIR Service Delivery Language Requirements Bilingual Preferred / Bilingue de préférence In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l'éventualité où un candidat bilingue qualifié n'est pas disponible, un candidat unilingue qualifié sera considéré. Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2026-07-06 Job Grade ATP-5 Pay Range $76,779 - $95,970 Job Summary The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications as outlined in the Technology Training Business Management System. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats. Job Description What NAV CANADA offers you: Challenging, team-oriented work environment Competitive compensation and flexible benefits Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Diverse and inclusive workforce Job Description Key Accountabilities: Collaborates with the technical and educational Subject Matter Experts (SMEs). Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials. Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composition. Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution methods. Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pages. Prepares, posts, and maintains content and information on appropriate platforms. Edits and ensures relevancy and quality control for a variety of Technology Training materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training products. Assists in environmental research, analysis, and documentation of emerging Technology Training, e-Learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the program. Connects with internal and external organizations to explore potential information exchange. Education/Occupational Certification: Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work experience.

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