CSU Brussels_IT Service Desk Technician for NATO with security clearance
External
Wlg · BelgiëFull-timeOn-site2w ago
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About the role
Requirements Description: - First Contact Resolution (1st line resolution) - Troubleshoot and resolve software and hardware issues in a broad range of IT products and services including (but not limited to): o Laptops: VPN connectivity, Microsoft products, Business Applications o Mobile devices (smartphones & tables): work environment applications and configuration of devices through MDM o User Access Management - Lifecycle of Service Management tickets o Incident Management o Service Request M...
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Company Intel
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