Program Analyst

About the role

This position is in the U.S. Department of Transportation (DOT), Office of the Secretary Transportation, Office of the General Counsel, Office of Aviation Consumer Protection (OACP). The position is responsible for advising OACP leadership on the mission outcomes, cost, and performance efficiencies to be gained by developing and implementing modern Information Technology (IT) and automation tools to improve internal administration of unique OACP functions. To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration. To qualify for the Grade 14, you must have at least one year of experience equal or equivalent to the GS-13, it must include: Experience analyzing business processes and operational requirements to identify and implement technology and automation solutions that improve organizational performance, developing business requirements, performance metrics, and user engagement strategies for information technology (IT) systems. Experience serving as a liaison among business stakeholders, OCDIO, and contractors throughout the system development lifecycle; managing IT projects, system enhancements, agile development, sprint planning, product backlogs, and release planning. Experience developing strategic roadmaps, project schedules, and status reports; and ensuring compliance with federal policies and requirements related to information technology, records management, and program operations. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance. Information Resources Strategy and Planning - Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery. Information Technology Program Management - Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance). For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 All applicants must meet all qualification requirements by the closing date of this announcement.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Office of the Secretary of Transportation? Share your experience