Program Support Assistant - Home Based Primary Care

About the role

The Program Support Assistant assists VA Western Colorado Health Care System (WCHCS) with meeting national and VA regulatory requirements and standards for services. This position is organizationally aligned under Chief of Geriatrics, Extended Care & Rehabilitation with assignment to Home Based Primary Care (HBPC). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below GS-07: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience where you were responsible for providing administrative support functions within a healthcare facility; experienced with procurement processes necessary to obtain goods and services for an office; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; assisting in the formulation and execution of budget estimates to include updating budget spreadsheets which are used in briefings; collecting, compiling and tracking data and information; and researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week., Education: There is no educational substitution at this grade level. Preferred Experience: The ideal candidate for this position demonstrates the ability to function with a high degree of independence and autonomy while managing complex clerical and program support functions within a dynamic clinical environment. The candidate should possess proven experience handling multifaceted administrative tasks with minimal supervision, exercising sound judgment, and proactively resolving issues as they arise. This position requires the ability to work collaboratively within and provide direct support to an interdisciplinary team. The candidate must demonstrate strong interpersonal and communication skills to effectively coordinate across disciplines and serve as a reliable point of administrative contact for the team. Preferred candidates will have at least one (1) year of administrative or program support experience, ideally within a healthcare, federal, or similarly complex organizational setting. Experience with medical terminology, electronic health record systems, scheduling, data entry, correspondence management, and report preparation is highly desirable. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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