Agentic Product Analyst

About the role

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world's largest global brands do business? Join us! As an Agentic Product Analyst at Netomi, you will be the strategic and technical owner responsible for designing, architecting, and deploying large-scale Agentic AI solutions for enterprise customers. You will translate complex business processes into AI-driven workflows, define integration blueprints, and guide customers through their transformation to autonomous AI agents. You will work closely with Customers, CSM, Integration Engineers, QA, Product, and Engineering to ensure end-to-end success of every deployment. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Requirements

• 5-7 years in Solutions Architecture / Implementation Consulting / Product Consulting / Workflow Design for enterprise SaaS or AI platforms.
• Experience designing complex workflows and integrations across enterprise systems.
• Ability to gather requirements, translate them into technical specifications, and drive execution.
• Customer-facing consulting experience with strong communication & facilitation skills.
• Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations.
• Experience working cross-functionally with CSM, engineering, product, and QA teams.

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