Customer Excellence Manager

About the role

Join Daniels Health, a mission-driven leader in healthcare waste management, as our Customer Excellence Manager based at our plant in Shakopee, MN. At Daniels, we're transforming the way healthcare organizations manage waste-prioritizing safety, sustainability, and service excellence. This is more than just a management role; it's an opportunity to be part of a company that's making a real impact in hospitals and clinics across the country. As a key member of our Shakopee team, you'll lead customer operations with passion and precision, ensuring our clients receive outstanding support while helping drive continuous improvement and innovation. If you're passionate about leading teams, improving processes, and delivering exceptional customer experiences, we'd love to hear from you. At Daniels Health, you'll be part of a purpose-driven organization that values innovation, collaboration, and personal growth. Apply today and help us shape a safer, more sustainable future in healthcare. Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S. Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.

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