Director of Client Services (Creator)

Responsibilities

• Build lasting, meaningful and enduring relationships with our key accounts
• Drive revenue through long-term partnerships and key account growth
• Manage and direct strategies and tactics for the team to execute and line up key performance indicators and financial objectives including revenue, expenses and ROI
• Manage all aspects of the account management revenue generation/expansion process including continued sales, communication and negotiation
• Collaborate with and/or manage relevant team members including Account Managers, Creator Partner Managers, and Revenue Operations
• Utilize marketing and sales collateral, visual presentations, research reports and sales to support our clients and help them achieve their objectives
• Collaborate with internal teams across multiple departments to create and deliver creative solutions for clients
• Providing reporting, projections and forecasts through multiple techniques including, competitive and industry analysis, client growth plans and revenue reports
• Provide day to day support and strategic solutions for client needs through entire campaign lifecycle from pre, during, and post campaigns
• Understand and become an expert on Pearpop's execution process and effectively launch campaigns
• Responsible for establishing new relationships with incoming business development clients and growing long-term relationships and revenue across this portfolio
• What You Bring to the Table
• 7+ years experience managing and leading an account management or similar team in the social and/or creator marketing industry or an agency or media company
• A creative and strategic mindset that is eager to be applied to various business development initiatives on any given day
• Proven ability to work autonomously with a proactive mindset, easily adapting to quickly changing priorities
• Enthusiasm for and understanding of creators, brands, their culture and helping them succeed
• Strong organizational skills, clear communicator, and attention to detail that thrive in a fast-paced environment
• Passionate, ambitious, resourceful, adaptable, and humble entrepreneurial spirit
• Must be a self starter and creative problem solver
• Note: Pearpop operates on a hybrid schedule & candidates need to be located in Los Angeles

Benefits

Additional Information

About Pearpop : Pearpop is redefining how brands harness creators to reach and inspire new audiences. As a full-service creative partner, we combine creative strategy, creator curation, and media amplification to deliver content that moves culture and drives results. With best-in-class creative, unmatched creator access, and a data-driven approach, we craft strategic, insight-driven campaigns backed by full-stack technology and performance media. Whether acting as a standalone creator solution or an extension of your team, Pearpop ensures every campaign is seamless, impactful, and culturally relevant. Working at Pearpop We're bringing together a smart and passionate team of creative builders to join us as we are a growth-stage, high-performance startup. In addition to competitive salaries, we have all the good stuff - equity, generous health and dental insurance, 401(k), and unlimited PTO. This is a hybrid role based in our headquarters in Los Angeles; fully-stocked with snacks, beverages, cold brew.

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