Payment Posting and AR Specialist

Responsibilities

• Review and accurately post insurance and patient payments with precision and efficiency, ensuring alignment with company policy and regulatory standards.
• Resolve auto-posted ERA errors on a daily basis, preventing downstream reconciliation issues.
• Import and upload payment files from clearinghouses and payer websites; ensure all batches are processed timely.
• Manually post payments received via bank lockbox deposits, facility deposits, and RTA checks.
• Perform necessary adjustments, billing corrections, auditing, and account analysis to maintain clean and accurate patient ledgers.
• Assist with month-end reconciliation and closing processes, ensuring all payments, adjustments, and recoupments are recorded prior to finalization.
• Facilitate payment batch processing and collaborate with billing staff to correct posting discrepancies.
• Process remote bank deposits and manually post cash receipts deposited to local banks, maintaining timeliness and accuracy.
• Collaborate with the Client Relations Manager to research and resolve payment discrepancies, working toward a goal of maximizing electronic payment adoption.
• In addition to payment posting duties, provide Accounts Receivable (AR) support as time allows, including:
• Researching and following up on outstanding insurance claims.
• Preparing and submitting corrected or appealed claims with appropriate documentation.
• Assisting with billing problem resolution and recommending adjustments or write-offs to management as needed.
• Contributing to revenue cycle integrity by supporting claim resubmissions, appeals, and patient balance review processes.
• Minimum Requirements
• Knowledge of payment posting processes, including adjustments, write-offs, and refunds.
• Familiarity with medical billing and understanding of payer policies, insurance laws, and medical terminology.
• Proficiency with Google Workspace, Microsoft Word, Excel, PowerPoint, and Internet Explorer.
• Ten-key proficiency with speed and accuracy.
• Strong organizational skills; ability to manage multiple tasks in a deadline-driven environment.
• Excellent written and verbal communication skills.
• Problem-solving skills with the ability to interpret instructions in a variety of situations.
• Prior medical billing/AR experience preferred.
• Perks - What you can expect:
• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ - includes a cold plunge, sauna, and shower
• Prompt Therapy Solutions, Inc is an equal opportunity employer,

Benefits

Additional Information

Job Title: Payment Posting and AR Specialist Company Overview: Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, their teams, and the patients they serve. As the fastest-growing company in the therapy EMR space, Prompt is setting a new standard in healthcare technology. We're tackling some of the healthcare industry's most persistent problems with a team of exceptionally talented individuals passionate about creating a positive impact. At Prompt, we don't just digitize healthcare-we transform it. From improving patient care to reducing environmental waste, our work supports better outcomes at scale. Why work for Prompt? BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time. Talented People : Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists. Healthy Approach : This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work). Positive Impact : Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :)

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