Locksmith Security Device Technician

Requirements

• 1+ years handset or lock experience or servicing doors in a healthcare environment required
• Key cutting experience preferred
• Knowledge, Skills and Abilities
• Excellent knowledge of different types of locks, including mechanical, electronic, and combination locks.
• Proficiency in using key-cutting machines and tools to cut new or duplicate keys accurately.
• Familiarity with relevant laws and regulations pertaining to locksmithing and security systems.
• Familiar with the multiple devices that could be on a door
• Ability to read and write in order to review and complete forms and perform various record keeping activities.
• Good judgment and organizational ability to prioritize and organize work load to meet daily demands as well as respond to urgent situations.
• Requires excellent customer service and interpersonal skills in order to greet and assist customers and respond to their needs in a professional, pleasant and efficient manner.
• Ability to maintain a high level of confidentiality when exposed to matters pertaining to a wide variety of organizational issues.
• Demonstrated computer skills utilizing MS Office Applications - Windows, Outlook, Word, PowerPoint, and Excel.
• Required for All Jobs:
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will. This document does not create an employment contract, implied or otherwise.
• Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We

Benefits

Additional Information

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: https://www.instagram.com/lifeatcw/ Job Summary Primarily responsible for creating, delivering, and maintaining accurate documentation of staff/department keys for the health system. Also to performs electrical access control repairs for Public Safety as needed, as well as routine office coordination including Security Device testing while focusing on the delivery of exceptional customer service. Essential Functions - Collaborates with supervisor to develop procedures and manage systems for creating and distributing keying related tasks across the health system. Assesses and identifies security vulnerabilities in locks and security systems and provides suitable recommendations. - Prepares Key Hierarchy for new builds and remodels and orders appropriate hardware needs from vendors. Creates and maintains records of all key systems and security measures implemented for easy reference and future maintenance. - Staffs the hospital's Lock shop/Security device offices and serves as the primary point of contact for customer service in bitting new, replacement, or updated keying for employees. Mails appropriate keys to community-based/clinic locations and manages the tracking of said keys. Provides exceptional customer service and creates keys in a timely and efficient manner. - Assists Public Safety staff with troubleshooting and correcting problems related to all access control issues related to keys, card readers, and doors. Keeps up to date with the latest advancements in lock technology and security systems to provide the most effective and efficient services. - Orders keying/security device supplies accurately and timely to maintain stock levels. Follows established purchasing policies and guidelines. Ensures accuracy of documentation related to purchases. - Performs other related general office and record keeping duties as well as various customer service requests. - Performs special assignments and projects such as security device testing as directed by the Public Safety Systems Supervisor or Public Safety Director. Education: - High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required - Apprenticeship or Vocational training preferred - If no formal training is present, completion of an Apprenticeship or Vocational program within 2 years of employment preferred

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