Community Health Advocate - Care Transformation - FT - Day

Responsibilities

• Follow up with patients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers
• Send referrals to RN Care Manager or Social Worker for pregnant and postpartum women, infants and families who need further assistance with medical and social resources.
• Document all appointments, referrals, and encounters, etc. in the appropriate data system/electronic medical records relevant to individual patients
• Network with other agencies, programs and partners to ensure they understand services and support available to local families.
• Understand local programming and services available to families, along with being familiar with agencies and healthcare offices' referral process.
• Participate in program activities available to families, some nights and weekends.
• Attend meetings, webinars and trainings as needed.
• Keep patient's medical and social information confidential. Complies with Stormont Vail Health policies and standards
• Other duties as assigned
• Travel Requirements
• 50%
• Required for All Jobs
• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
• Performs other duties as assigned
• Patient Facing Options
• Position is Patient Facing
• Remote Work Guidelines
• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
• Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
• Remote Work Capability
• Hybrid
• Scope
• No Supervisory Responsibility
• No Budget Responsibility No Budget Responsibility
• Physical Demands
• Balancing: Rarely less than 1 hour
• Carrying: Occasionally 1-3 Hours
• Climbing (Stairs): Rarely less than 1 hour
• Driving (Automatic): Frequently 3-5 Hours
• Eye/Hand/Foot Coordination: Occasionally 1-3 Hours
• Feeling: Occasionally 1-3 Hours
• Grasping (Fine Motor): Occasionally 1-3 Hours
• Grasping (Gross Hand): Occasionally 1-3 Hours
• Handling: Oc

Benefits

Additional Information

Position Status: Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt A Brief Overview The Community Health Advocate (CHA) is responsible for outreaching to members of the community to provide public health services to individuals in a variety of settings, including clinic sites and / or community settings. As a CHA you will educate and guide expecting and new families throughout pregnancy, birth, and postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time. CHAs take a dedicated approach to building trusting relationships while providing confidential, culturally sensitive and compassionate care. The CHA provides valuable support to individuals helping them to navigate the health system by partnering with them to maintain scheduled appointments, coordinate care within the inter-disciplinary team and facilitating resource referrals. Education Qualifications Community Health Worker Certification OR Doula Certification Preferred Experience Qualifications 1 year healthcare related field experience Required Skills and Abilities Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. Maintain confidentiality in all areas of the service population and program operations. Work collaboratively with other staff members, service providers, and professionals. Demonstrate excellent interpersonal skills with patients, colleagues, community leaders Knowledge of prenatal care, breastfeeding, infant and child development. General understanding of medical terminology Excellent time management skills, organizational skills, change oriented, Comfortable in a fast-paced environment with multiple cases.

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