Family Help Adviser

About the role

We are seeking to appoint a Grade 6 Family Help Adviser to provide information, advice and assistance for children, young people and their families either in their home or in community venues. Without the support that a Family Help Advisor can provide, families may require support that is more intensive or escalate to statutory safeguarding services. We will offer you: A friendly and supportive working environment. Regular support and supervision to support you in your work. A wide and extensive training programme with opportunities to train in specific areas. Systems and technology which enable and promote hybrid working. An opportunity to deliver a face-to-face service to infants, children, young people and their parents/carers that makes a difference to them and their wellbeing. What We Are Looking For From You The successful candidate should have: Enthusiasm and motivation. Resilience and the ability to respond positively under pressure. A passion for making a difference to the lives of families across the city. An ability to problem solve and to navigate complex support systems. Excellent communication, active listening, negotiation and mediation skills, as well as the ability to develop rapport and maintain good professional relationships with service users. Experience of identifying and assessing needs, delivering short-term interventions and ensuring that the individuals they are working with feel empowered to find solutions. The ability to prioritise and adapt to the needs of the service. An in-depth and current knowledge of services that support families. A sound working knowledge of Microsoft software. The right individual will have an awareness of: Early attachment Adverse Childhood Experiences The Councils' safeguarding policies, and the ability to understand whether an individual is at risk, and therefore able to consult and liaise with Social Workers/other professionals or partner agencies, as required. School attendance and well-being policies Housing, welfare and entitlements for families Parenting interventions Using specific techniques such as Signs of Safety, Motivational Interviewing and person-centred practice This is a great opportunity to become part of the Cardiff Family Advice and Support, using your skills to support positive outcomes for children, young people and their families. Mae Cyngor a Chymorth i Deuluoedd Caerdydd yn wasanaeth arloesol a blaengar o fewn cyfarwyddiaeth Gwasanaethau Plant Cyngor Caerdydd. Wedi'i achredu â Gwobr Ansawdd Teuluoedd yn Gyntaf, mae'r gwasanaeth yn darparu gwybodaeth, cyngor a chymorth o ansawdd uchel i fabanod,plant, pobl ifanc, teuluoedd a gweithwyr proffesiynol ledled y ddinas. Mae'r gwasanaeth yn defnyddio dull sy'n canolbwyntio ar y teulu, yn seiliedig ar gryfderau, ac yn gynhwysol i adnabod y gefnogaeth fwyaf priodol a fydd yn diwallu anghenion unigolion a'u teuluoedd. Mae'r timau o fewn y gwasanaeth yn cydweithio gydag ystod o weithwyr proffesiynol a phartneriaid i sicrhau bod cefnogaeth ar y lefel iawn ac ar yr adeg iawn. Am Y Swydd Ynglyn â'r swydd: Rydym yn chwilio am Ymgynghorydd Helpu Teuluoedd Gradd 6 i roi gwybodaeth, cyngor a chymorth i blant, pobl ifanc a'u teuluoedd naill ai yn eu cartrefi neu mewn lleoliadau cymunedol. Heb gymorth Ymgynghorydd Helpu Teuluoedd, gall fod angen cymorth mwy dwys ar deuluoedd neu gall fod angen iddynt gael eu hatgyfeirio at wasanaethau diogelu statudol. Byddwn yn cynnig y canlynol i chi: Amgylchedd gwaith cyfeillgar a chefnogol. Cefnogaeth a goruchwyliaeth reolaidd i'ch cefnogi yn eich gwaith. Rhaglen hyfforddiant eang a helaeth gyda chyfleoedd i hyfforddi mewn meysydd penodol. Systemau a thechnoleg sy'n galluogi ac yn hyrwyddo gweithio hybrid. Cyfle i ddarparu gwasanaeth wyneb yn wyneb i fabanod, plant, pobl ifanc a'u rhieni/gofalwyr sy'n gwneud gwahaniaeth iddyn nhw a'u lles. Beth Rydym Ei Eisiau Gennych Yr hyn rydym yn ei ddisgwyl gennych chi: Brwdfrydedd a chymhelliant Gwydnwch a gallu ymateb yn gadarnhaol dan bwysau. Brwd dros wneud gwahaniaeth i fywydau teuluoedd ledled y ddinas. Gallu datrys problemau a defnyddio systemau cymorth cymhleth. Sgiliau cyfathrebu, gwrando, negodi a chyfryngu gwych a gallu meithrin perthnasau proffesiynol da gyda defnyddwyr gwasanaeth. Profiad o nodi ac ase

Additional Information

Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Children's Services in Cardiff Council. Accredited with a Families First Quality Award, the service provides high quality information, advice and assistance for children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify the most appropriate support that will meet the wellbeing needs of both individuals and the family as a whole. The teams within the service work collaboratively with a range of professionals and partners to ensure support is at the right level and at the right time.

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