QA Engineer

Responsibilities

• Analyze requirements, test functionality, and identify defects and edge cases
• Own investigation of complex customer issues through L3 support, driving root cause resolution
• Validate third-party API integrations across testing and production environments
• Partner with engineering and product to resolve issues and improve system reliability
• Improve QA practices and elevate debugging and investigation standards
• Support releases and ensure stable rollouts with active post-release follow-up

Additional Information

We're looking for a QA Engineer who cares about product quality end-to-end. You'll work on Coupler.io - a no-code data integration and analytics platform that provides instant access to 400+ sources and processes millions of records daily, helping ensure its reliability, accuracy, and smooth integrations. You'll focus on how the product works in real conditions: testing integrations, investigating edge cases, and resolving complex issues together with engineering, product, and support teams What are we looking for? Testing & QA expertise: Strong experience with manual testing and end-to-end validation Experience in investigating customer issues and performing root cause analysis Experience in API testing (working with docs + real behavior, identifying inconsistencies) Experience in building and improving QA processes Technical skills: Strong debugging and problem-solving skills, including log analysis (CloudWatch, Logs Explorer) Good understanding of networks, HTTP, APIs, and web/client architectures Experience with version control systems (GitHub, GitLab, etc.) Experience using AI tools for workflow optimization Communication & mindset: Ability to translate technical concepts for different audiences (engineering ↔ non-technical) Strong sense of ownership and accountability Structured, detail-oriented approach Fluent English (written and spoken) Would be a plus Experience with Playwright (TypeScript)

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