Manager, Market Research (IC)

Responsibilities

• Translate complex business needs into clear and actionable research objectives. Provide ongoing research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions
• Leverage data and insights across a variety of primary, secondary and syndicated sources to bolster insights and recommendations delivered to internal partners
• Partner with marketing leads to develop an annual brand strategy, advertising, and media learning agenda to address knowledge gaps and test assertions
• Present brand and marketing insights to internal partners, peers and senior leaders, influencing others through story-telling and impactful insights that drive discussion and business action
• Continually update your knowledge of evidence-based marketing to inform and influence your team's work as applicable

Requirements

• Your curiosity is endless. There's always something else to learn.
• You're flexible and not afraid of change-in fact you welcome the challenge.
• You share your point of view, but seek out what might be missing and listen.
• You have big ideas and know the best ones are driven by proof, persistence and patience.
• You're a storyteller. You simplify the complex and compel your audience to act.
• You know how to enjoy yourself. While fun isn't mandatory, it certainly seems to follow you.
• You care-about the work, your team and the customers you serve.
• Bachelor's Degree or Military experience.
• At least 5 years of experience in a market research role.
• Bachelor Degree in market research, marketing, business, sociology, psychology, behavioral economics, or biology
• Advanced degree, such as an MBA or an MS (business, marketing research, consumer psychology, management consulting, or related field)
• Experience leading brand health and communications tracking research.
• Experience leading creative and media effectiveness research
• Experience with B2B and international research
• Experience in Employer Brand research
• 3+ years experience in a market research role on the client side
• 2+ years of experience at a Fortune 500 company or a company well-known for the marketing and market research disciplines
• 2+ years of experience working with analytical tools such as Python, R, SAS, SPSS, SQL or similar relational database tools
• 2+ years experience in a marketing strategy role
• 1+ year of experience managing advertising campaigns for Fortune 500 brands
• Familiarity with technologists and technology subject matter.
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• McLean, VA: $151,900 - $173,400 for Manager, Market Research
• Chicago, IL: $138,100 - $157,700 for Manager, Market Research
• New York, NY: $165,700 - $189,200 for Manager, Market Research
• Richmond, VA: $138,100 - $157,700 for Manager, Market Research
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibilit

Benefits

Additional Information

Manager, Market Research (IC) Manager, Market Research As a Manager, Market Research supporting Brand Tech Marketing, you will be a strategic leader on the Capital One Brand Insights Team driving consumer insights that shape brand strategy, marketing, and advertising, directly positioning Capital One as a leader in technology and attracting global top tech talent. This action-oriented role requires proven expertise in designing and managing primary research, including brand health tracking, ad and creative testing, and custom B2C/B2B studies across global markets to deliver high-impact business outcomes.

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