Admissions Specialist II

About the role

The Admissions Specialist II supports recruitment and enrollment for the Master of Social Work program by engaging prospective students, guiding them through the admissions process, and representing the program at recruitment events. This role also manages orientation and plays a key part in delivering a seamless, student-centered experience from inquiry through enrollment.

Responsibilities

• Student Recruitment & Outreach:
• Recruit prospective students for the Master of Social Work program across both online and in-person modalities.
• Represent the university at virtual and in-person graduate recruitment events, including UCF graduate fairs and external outreach initiatives.
• Deliver program presentations and informational sessions to prospective students, highlighting program offerings, admissions requirements, and enrollment pathways.
• Applicant Advising & Application Support:
• Provide individualized guidance to prospective students throughout the admissions process, including application completion, document submission, and program requirements.
• Respond to inquiries via phone, email, and virtual platforms, delivering timely and accurate information.
• Advise applicants on admissions criteria, deadlines, and next steps to facilitate successful application completion and enrollment.
• Admissions Coordination & Processing:
• Support the review and progression of graduate applications, ensuring accuracy and completeness of required documentation.
• Maintain and update applicant records in the student information system, ensuring compliance with institutional policies and procedures.
• Collaborate with academic program leadership and graduate admissions teams to support enrollment goals.
• Orientation & Onboarding:
• Coordinate and manage new student orientation programs for admitted graduate students.
• Facilitate orientation sessions (virtual and in-person), ensuring students are prepared for program start.
• Serve as a point of contact for new students, supporting their transition from admission through matriculation.
• Student Engagement & Communication:
• Maintain consistent communication with prospective and admitted students to encourage engagement and enrollment.
• Develop and execute outreach strategies (email, phone, virtual engagement) to support yield efforts.
• Build relationships with students to promote a positive admissions experience and support retention from point of admission.

Requirements

• High school diploma or equivalent and 6+ years of relevant experience or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .
• Experience working in a higher education environment, preferably within admissions, enrollment management, or student services.
• Prior experience in admissions, including application processing, student advising, or recruitment activities.
• Experience using CRM systems such as Slate for managing prospective student and applicant data.
• Proficiency in Microsoft Excel, including the ability to manage, analyze, and report on data using spreadsheets.
• The most successful candidates may possess the following qualities:
• Demonstrated ability to communicate effectively with prospective students, applicants, and internal stakeholders in a professional and customer-focused manner.
• Strong critical thinking and problem-solving skills, with the ability to evaluate applicant needs and provide appropriate guidance.
• Additional Application Materials Required:
• In addition to your application, please submit a cover letter.
• Special Instructions to the Applicants:
• The anticipated salary range for this position is $17.64 - $21.61. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
• Are you ready to unleash YOUR potential?
• As a next-generation public research university and Forbes-ranked top employer in Flor

Benefits

Additional Information

Social Work: The University of Central Florida (UCF) College of Health Professions and Sciences (CHPS) is home to nationally recognized programs focused on health and wellness - and a respected faculty dedicated to teaching innovations and research partnerships. The college offers accredited programs in athletic training, communication sciences and disorders, physical therapy, and social work. CHPS also offers one of UCF's largest majors, health sciences, as well as popular programs in sport and exercise science within the field of kinesiology. Through coursework, field experience, and interprofessional education, our students develop high-demand skills in healthcare and cultural competency for working with varied populations.

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