Internal Communications Director

Responsibilities

• Internal Communications Strategy & Execution
• Develop and execute a comprehensive internal communications strategy aligned with organizational priorities, enterprise initiatives, and change efforts.
• Translate complex or technical information into clear, engaging, and actionable messaging for diverse audiences.
• Establish communication standards, templates, and best practices to ensure clarity, consistency, and professionalism.
• Coordinate and schedule organization-wide communications to improve timing, reduce redundancy, and minimize information overload.
• Serve as a trusted advisor to leaders on internal messaging, employee engagement, and communication effectiveness.
• Intranet (SharePoint) Ownership & Administration
• Own the strategy, design, and evolution of the enterprise intranet, including information architecture, governance, usability standards, and adoption.
• Act as the primary, hands-on SharePoint administrator and content manager.
• Create, manage, and maintain intranet sites and pages; curate, organize, and publish content.
• Partner with department subject matter experts to ensure content is accurate, current, accessible, and easy to navigate.
• Change Management
• Support enterprise initiatives and organizational change by developing targeted communication plans and messaging.
• Ensure internal communications are inclusive, transparent, and accessible to employees across roles, locations, and work environments.
• Measurement & Continuous Improvement
• Monitor, measure, and report on the effectiveness of internal communications and intranet usage.
• Use qualitative and quantitative insights to continuously improve engagement, adoption, and outcomes.
• Other duties may be assigned as needed.

Requirements

• Education & Credentials
• Bachelor's degree in communications, business, journalism, or a related field required.
• Advanced degree or professional certification in communications or a related discipline preferred.
• Experience & Skills
• Seven to ten years of progressive experience in communications roles of increasing responsibility.
• Demonstrated experience in internal communications, employee engagement, or a related field.
• Advanced SharePoint administration and intranet management experience required.
• Exceptional writing, editing, and storytelling skills with strong attention to tone, clarity, and audience.
• Proven ability to develop and execute strategic communication plans.
• Experience partnering cross-functionally with executive leadership and diverse teams.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Ability to measure communication effectiveness using data and insights.
• High level of professionalism, discretion, and sound judgment when handling sensitive information.
• Attributes for Success
• Integrity & Accountability - Takes ownership, operates ethically, and follows through on commitments.
• Strategic Thinking - Aligns communication strategies with enterpr

Benefits

Additional Information

Atlanta, Georgia, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Our unique business model combines the personal touch of locally operated pharmacies with the robust support of our Atlanta-based corporate team, ensuring best-in-class pharmacy care for our customers. Why Guardian Pharmacy? We're reimagining medication management and transforming care. Who We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Internal Communication Director Shape How Our People Connect and Communicate At Guardian Pharmacy, our people are at the heart of everything we do. As we continue to grow, clear, consistent, and meaningful internal communication is essential to keeping our teams informed, aligned, and engaged. We are seeking an Internal Communications Director to lead the strategy and execution of enterprise-wide internal communications. This role will serve as the owner of our intranet (SharePoint) and a trusted partner to executive leadership, department leaders, and subject matter experts-ensuring that employees across the organization have timely access to accurate, relevant, and actionable information. This is a highly visible, hands-on role for a strategic communicator who thrives at the intersection of content, technology, and employee experience.

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