Business Development Representative

About the role

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint. AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases. Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide. Your Mission: As a Business Development Representative, you'll be on the front lines of our mid-market growth engine. Reporting to our Sales Manager, your core mission is to build qualified pipeline - identifying and engaging Ideal Customer Profile (ICP) accounts through high-volume outbound prospecting, cold calling, and LinkedIn outreach, and converting that activity into booked meetings for our Account Executive team. This is a high-activity, high-impact role built for someone hungry to break into tech sales and grow fast. What matters most to us is that you show up with the right attitude, a willingness to learn, and a drive to make things happen. This is a hybrid position, with a requirement to come to the Utah office about 4-5 times per week.

Responsibilities

• Run high-volume, multichannel outbound (calls, email, LinkedIn, and personalized sequences) to book net-new meetings for the sales team
• Research and prioritize target accounts, build account and contact lists, and tailor messaging to each brand's pain points
• Qualify inbound and outbound leads against fit and intent criteria, then book and hand off sales-accepted meetings to Account Executives
• Lean on your outbounding tool to review your own calls, act on coaching, and continuously sharpen your pitch and objection handling so you convert more conversations into booked meetings
• Run effective discovery on early calls to surface need and confirm fit before handing off
• Maintain clean, accurate records in the CRM (activity logging, opportunity stage, contact data) and keep your pipeline current
• Partner with AEs and Marketing on account strategy and campaign follow-up
• What success looks like:
• A fair, structured ramp brings you to full productivity, with clear monthly targets set as you go, so you always know what good looks like
• Once ramped, you consistently source qualified meetings that your Account Executives accept and run
• High daily outbound activity, strong meeting-held rates, and clean pipeline hygiene become second nature
• Who We're Looking For:
• No prior tech sales experience required, 0-12 months sales experience a plus. This role is built for someone eager to break into the space and willing to put in the work to learn it
• Drive and hunger above all: you want a career in sales and you are ready to grind for it
• Strong written and verbal communication, with the ability to write a crisp message and hold a confident conversation
• High activity tolerance and resilience: comfortable with volume, rejection, and the daily grind of outbound
• Coachable and self-aware, with a habit of taking feedback and applying it fast
• Curious and commercially minded, able to quickly understand a prospect's business and connect our value to their pain
• Organized and dependable, with the discipline to keep your records clean and pipeline accurate
• Comfortable learning a modern sales stack (CRM, sequencing tools, an outbounding tool, prospecting tools); willingness to learn matters more than prior hands-on experience
• Able to work on-site in Utah and collaborate in person with the sales team day to day
• At AfterShip, we know great talent doesn't always fit every requirement. If you're passionate about our mission and believe you can make an impact, we encourage you to apply.
• Why You Should Join Us:
• Great Place to Work Certified: We've been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We're a passionate, global team of problem solvers who put egos aside to in

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