HP-on-HP Leader for Technology & Innovation Organization

Responsibilities

• Customer Zero & Product Leadership
• Own the Customer Zero strategy for TIO products, positioning HP as a reference customer for Better Together, HP IQ, and enterprise business solutions.
• Represent HP's internal business needs as a lead customer voice in product planning, prioritization, and release decisions.
• Partner with product management teams to influence roadmaps, feature validation, and quality readiness using real‑world enterprise usage.
• Drive value hypothesis definition, validation, and measurement for new product capabilities, including AI‑enabled experiences.
• Software Product Management & Delivery
• Apply modern software product management practices across the full SDLC-from discovery and requirements definition through development, deployment, measurement, and iteration.
• Translate business objectives into clear product requirements, epics, and success metrics.
• Define and track KPIs, outcome metrics, and before/after snapshots tied to employee productivity, experience (DEX), and business impact.
• Leverage Agile, Lean, and hypothesis‑driven development methods (e.g., incremental delivery, A/B testing, experimentation).
• AI & Intelligent Product Enablement
• Champion the deployment of practical AI‑powered capabilities within TIO products, including analytics, insights, automation, and decision support.
• Partner with AI, data, and platform teams to ensure model governance, data quality, risk controls, and explainability are embedded in product deployments.
• Use HP's internal environment to surface AI performance insights that inform product differentiation and market messaging.
• Enterprise Deployment & Operations
• Own end‑to‑end operational readiness for Customer Zero deployments, ensuring reliability, adoption, and measurable business value.
• Lead issue management, incident remediation, and product feedback loops in partnership with engineering and operations teams.
• Enable continuous improvement by capturing quantitative and qualitative insights from production usage.
• Executive Governance & Go‑to‑Market Influence
• Establish and manage executive‑level governance forums to prioritize product deployments and investment decisions.
• Partner with marketing, sales, and product teams to shape go‑to‑market assets, including demos, customer stories, executive briefings, and thought leadership.
• Facilitate customer advisory sessions and internal showcase events that demonstrate HP's real‑world product outcomes.
• Required Experience & Education
• Bachelor's degree or equivalent experience; advanced degree (MBA, MS) preferred.
• 10-12+ years of experience spanning software product management, enterprise IT, or digital platform delivery.
• Demonstrated experience with end‑to‑end SDLC, including Agile development, release management, and post‑launch optimization.
• Proven background in enterprise software, platforms, or digital workplace solutions.
• Experience operating as a customer advocate or customer zero within a product organization strongly preferred.
• Key Skills & Competencies
• Software Product Management: roadmap development, backlog prioritization, KPI definition, value measurement.
• Agile & Lean Delivery: iteration, experimentation, hypothesis testing, cross‑functional execution.
• AI & Data Literacy: applied AI use cases, analytics, AI governance concepts, and data‑driven decision making.
• Enterprise Systems Thinking: understanding how platforms, data, security, and operations work together at scale.
• Executive Communication: ability to influence senior leaders with clear narratives grounded in data.
• Cross‑Functional Leadership: proven success leading initiatives across product, engineering, IT, marketing, and business teams.
• Foster a culture of shared ownership and accountability across functional and business unit boundaries.
• What Success Looks Like
• TIO products are proven, trusted, and measurably valuable inside HP before market release.
• Product teams regularly leverage Customer Zero insights to improve quality, adoption, and differentiation.
• HP employees experience simpler, smarter, AI‑enabled digital work powered by Better Together, HP IQ, and business solutions.
• HP's external customers see HP as a credible, operationally mature leader that truly runs its business on its own technology.
• Pay & Benefits
• The pay range for this role is $116,150 to $182,400 USD annually with additional
• opportunities for pay in the form of bonus and/or equity (applies to United
• States of America candidates only). Pay varies by work location, job-related
• knowledge, skills, and experience.

Benefits

Additional Information

HP-on-HP Leader for Technology & Innovation Organization Description -

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