Technical Support Engineer

Responsibilities

• Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process.
• Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes.
• Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently.
• Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development.

Requirements

• Work Experience:
• Typically, 3+ years with a bachelor's or equivalent.
• Shift timings:
• UK/US shift hours
• The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Benefits

Additional Information

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Avnet? Share your experience