Zoom CX Business Development Representative

About the role

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they expand Zoom's global presence. They help businesses harness the full potential of virtual collaboration. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Requirements

• Have experience in SaaS, contact center AI-driven, or customer experience solutions
• Demonstrate proven ability to prospect, generate pipeline, and accelerate deals
• Have a solid track record of working with partners to deliver joint go-to-market initiatives.
• Possess excellent communication skills with a consultative, customer-first approach
• Bring passion for customer experience, AI, and building solid business relationships.
• Ways of Working
• Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Additional Information

What you can expect As a ZCX Strategic Accounts Business Development Representative, you'll proactively generate pipeline and drive growth across UK. You'll focus on strategic CX customers-existing Zoom accounts with no CX penetration and/or net-new organizations. You'll combine prospecting and outreach with strategic go-to-market execution. Work across Zoom's partner ecosystem, CX marketing, and sales teams to accelerate pipeline creation and sales velocity. This role requires exceptional communication skills, persistence, and good prospect qualification abilities.

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