Technical Support Engineering Intern - Fall 2026

About the role

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.

Responsibilities

• Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
• Be an Expert: Provide customers with best practices for system design and integration
• Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
• Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
• Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
• Share Knowledge: Create content for our Knowledge Base to help others
• Hands-on Projects: Get involved with lab testing and various team projects
• What You Bring
• Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA
• A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
• You have coursework experience with computer networking, Linux, and computer systems
• You're a problem-solver with a keen eye for detail
• You can clearly and confidently communicate complex technical information
• You thrive in a team environment
• Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!
• Intern Perks & Benefits
• Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
• Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled
• Intern-exclusive events and mixers, including opportunities to connect with other interns across different teams
• Cross-functional collaboration opportunities, giving you real exposure to how teams work together at Verkada
• Lunch & Learns with company executives. Hear directly from leaders and gain insight into building a successful career
• And more! From team-building activities to mentorship opportunities, we're here to support your growth every step of the way
• Additional Information
• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
• Pay Disclosure

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