Specialist, Onboarding
External
Standardbankgroup · Cape Town, South AfricaPrepare for this interview
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About the role
To oversee and manage the daily operations of onboarding operations teams, driving optimal performance and delivery of an exceptional onboarding experience for clients that embodies world-class operational standards. Type of Qualification: Advanced Diploma Field of Study: Business Commerce Experience Required Service Management Operations 5-7 years Advanced banking regulatory and compliance experience 5-7 years Advanced general client services and / or support experience with seasoned technical experience in client onboarding Behavioural Competencies: Developing Expertise Embracing Change Examining Information Exploring Possibilities Generating Ideas Interacting with People Technical Competencies: Automation Acumen Automation Enablement Automation Literacy Client Relationship Management Coaching and Mentoring Operational Practices
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