Supervisor, Support Services

Responsibilities

• Performing administrative responsibilities to ensure efficient and effective operation of the service
• Ensuring quality standards are maintained through the performance of audits and feedback to staff
• Supporting and ensuring a collaborative working environment, using innovative ideas and concepts to provide leadership in effecting change and improving the quality of service within the framework of the UHN Quality Program
• Performing planning/project responsibilities
• Supervising and developing human resources, including assigning duties and responsibilities
• Performing financial responsibilities
• Monitoring and keeping equipment in good repair, performing cross-functional duties, as assigned or requested
• Performing other duties consistent with the job classification as required.
• Working in compliance with the Occupational Health and Safety Act and its regulations and Infection Prevention and Control Standards
• Five (5) years housekeeping/linen/transportation supervisory experience required
• Experience with Quality Improvement programs
• Experience with conflict resolution
• Experience with project management principles
• Knowledge of adult learning principles
• Excellent oral and written communication skills required
• Technical knowledge of housekeeping, linen, laundry and transport equipment required.
• Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
• Proficiency with Microsoft Office required.
• Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
• Knowledge of relevant legislation (OH&S, Ministry of Labour) required
• Knowledge of patient transportation and dispatching procedures required.
• Why join UHN?
• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
• Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
• All applications must be submitted before the posting close date.
• UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
• Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
• We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Benefits

Additional Information

Union: Non-Union Number of Vacancies: 1 New or Replacement Position: New Site: Toronto General Hospital Department: Environmental Services - Support Services Reports to: Manager Wage Range: $35.10 - $43.87 per hour Hours: 15 hours per week Shift: All Hours/Shifts (days/evenings/nights) Status: Permanent Part-Time Closing Date: July 6, 2026 Position Summary As an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for.

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