General Manager (Station/Office)

Responsibilities

• Operational Leadership & Flight Support: Oversee daily station operations, including but not limited to comprehensive flight support, ground handling, passenger services, and cargo management to ensure safe, punctual, and efficient operations.
• Safety & Security Assurance: Accountable for the station's safety performance, ensuring all operations strictly adhere to aviation security standards and achieve zero-incident running.
• Commercial & Market Expansion: Identify and capitalize on new business opportunities, driving local sales and route development with the vision to successfully expand into new markets.
• Relationship & Network Maintenance: Maintain full compliance with local aviation authorities, government regulations, and corporate safety policies. Build and manage strong relationships with airport authorities, customs, immigration, local vendors, and key corporate clients.
• Team Management: Lead, mentor, and develop local station and sales staff to foster a high-performance, customer-centric culture.
• Requirements & Qualifications
• Experience: Minimum 7-10 years of experience in airline operations or airport management, with at least 3 years in a senior leadership role.
• Education: Bachelor's degree in Aviation Management, Business Administration, or a related field.
• Networking & Interpersonal Skills: Exceptional social, networking, and relationship-management skills, with a proven ability to cultivate partnerships within the local aviation ecosystem.
• Strategic Vision: Demonstrated vision and ability to navigate market dynamics, pioneer new business channels, and scale local operations.
• Leadership: Proven track record of managing cross-functional teams and handling crisis situations effectively.
• Skills: Strong understanding of flight support procedures, safety management systems (SMS), and local market dynamics.
• Language & Communication: Professional fluency in both spoken and written Mandarin Chinese and English is mandatory. Must be fully proficient in delivering written reports and leading video conferences with the China headquarters.
• Note: Only shortlisted candidates will be contacted for an interview.

Additional Information

We are seeking an experienced, strategic, and results-driven General Manager to oversee Singapore operations. You will be responsible for driving commercial growth, ensuring operational excellence, and maintaining the highest standards of safety and customer service.

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