Customer Service Executive (Tuas) (5days) (Meals provided)

Requirements

• Minimally 2 years of working experience, with experiences handling container shipment.
• Prior customer service or sales coordinator experience will be an advantage
• Preferably with knowledge for import and export shipments
• Experience in logistics industry will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills

Additional Information

Job Highlight: 5 days work week Meals provided (Breakfast and lunch) Comission to be earned after confirmation Job Description: - Provide introductory information about the company and its products and services to new customers - Respond to customer inquiries - Advise customers on products or services to best suit their specific requirements - Prepare quotations and follow up with customers for their acceptance. - Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met. - Prepare delivery orders and other relevant documents. - Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers' requirements/instructions are addressed. - Resolve customers' concerns, if any. - Build and maintain long term business relationship with new and existing customers

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