Shop Manager - Le Bon Marché

Requirements

• Experience leading or supporting a team in a goal-driven retail environment
• Strong clienteling and personal styling experience with the ability to build and maintain a loyal client book
• Ability to motivate a team while delivering exceptional customer experience and driving sales performance
• Strong partnership skills with Floor Manager, VM team, and GL managers
• Understanding of department store commercial calendars, including sale periods, key trading weeks, and in-store animations, with the ability to align brand strategy accordingly
• Ability to act as a brand ambassador in a multi-brand environment
• Prior experience in a concession or shop-in-shop environment is a plus
• Excellent communication skills in both English and French
• Ability to provide feedback and insight regarding clientele, product performance, and business opportunities
• Flexible availability including nights, weekends, and retail holidays
• Ability to regularly stand, walk, bend, and move throughout the store during shifts
• Ability to lift, carry, and move merchandise and fixtures weighing up to 25-40 lbs (with or without reasonable accommodation)
• Benefits & Perks
• Expect a competitive benefits package including generous paid time off, comprehensive health insurance coverage (mutuelle), meal allowance, and a generous employee discount.
• Working at ANINE BING
• More about ANINE BING
• Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai.

Benefits

Additional Information

ANINE BING is looking for a Shop Manager to join the team at Le Bon Marché in Paris. The Shop Manager is the ultimate ambassador for ANINE BING. This person will lead the in-store business and partner closely with the sales team to drive performance through customer relationship selling, personalized 1:1 service, and strategic brand visibility. The ideal candidate is eager to cultivate and grow customer relationships and loves to work passionately with a growing team to meet and exceed store sales goals. Responsibilities Include: Meet and exceed store sales targets, taking full ownership of the store's commercial performance. Coach, develop, and motivate the team on a daily basis to deliver exceptional customer experience and drive sales performance. Train the team on product knowledge, selling techniques, clienteling, and brand standards to continuously elevate the in-store experience. Lead by example on the floor, actively selling, modeling best-in-class service, and setting the standard for the team. Monitor and manage key performance indicators (conversion, UPT, AOV, clienteling) and implement action plans when needed. Build and maintain strong relationships with Le Bon Marché Floor Managers and Visual Merchandising teams to ensure ANINE BING is highlighted and given visibility during floor sets and key in-store moments. Develop and maintain relationships with Le Bon Marché leadership and executives to advocate for the brand and collaborate on key commercial moments such as events, promotions, and activations. Navigate a dual-reporting or partnership structure, operating with the autonomy of a brand representative while respecting the department store's rules, processes, and culture. Drive brand visibility across the Le Bon Marché ecosystem, proactively identifying opportunities for brand activations, traffic-driving initiatives, and cross-floor collaboration.

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