CRM and Integration Developer

Requirements

• Job Overview
• Duties include but are not limited to:
• Support of existing Linux based systems and applications, infrastructure support and identity integrations with various technologies and services.
• Ensuring collaboration and cross-training across multiple software platforms.
• Managing and prioritizing development projects to align with organizational goals.
• Implementing best practices for software development and maintenance.
• Reporting on project progress and team performance to senior leadership.
• Supporting the analysis, design, development, and documentation of University-wide information system requirements for platforms such as Georgetown 360 (Salesforce CRM).
• Providing technical support for the design, implementation, and maintenance of CRM solutions and integrations between both University and external systems.
• Designing and developing scalable MuleSoft integrations using Anypoint Platform components (Design Center, Anypoint Studio, API Manager) to connect Salesforce and other enterprise systems (e.g., Workday, Banner).
• Work Interactions
• Requirements and Qualifications
• Bachelor's degree in Computer Science or a related field.
• 2-4 years of hands-on experience in enterprise systems design, CRM development, and application integration-preferably in higher education.
• Experience in Salesforce CRM, MuleSoft
• Front-end Development (Salesforce Aura/LWC, HTML, CSS)
• Scripting and automation (Python, Java, JavaScript, shell scripting)
• Database design and querying (Oracle, SQL Server)
• Source control systems (CVS, SVN. Git)
• Web and middleware technologies (Apache, RESTful APIs, SOAP APIs, enterprise app servers)
• IAM platforms and Single Sign-On solutions (LDAP, Shibboleth, Kerberos)
• Experience with enterprise identity solutions
• Python (PCAP or PCPP)
• Oracle or SQL certifications
• Salesforce and MuleSoft certifications
• Work Mode Designation
• Pay Range:
• The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
• $54,616.00 - $100,493.33
• Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.
• Current Georgetown Employees:
• If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
• Submission Guidelines:
• Please note that in order to be considered an applicant for any position at Geo

Additional Information

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

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