Sales Manager

About the role

A Sales Manager In Trading Company We have 3 outlets running Minimart Retail and wholesale Grocerries Drives an organization's revenue by leading, mentoring, and scaling a sales team They are responsible for setting quotas, developing go-to-market strategies, analyzing sales metrics, and ensuring the team has the training and resources needed to close deals. Core Responsibilities Team Leadership: Recruit, train, and manage sales representatives. Conduct one-on-one coaching and performance reviews. Strategy & Planning: Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual revenue targets. Performance Analysis: Track sales pipelines, analyze conversion metrics, and adjust tactics based on market data. Account Management: Oversee key client relationships, negotiate high-value contracts, and resolve any escalated customer complaints. Cross-Functional Collaboration: Align with marketing for campaigns, and relay market/product feedback to senior leadership. Key Requirements Proven Track Record: Typically 5 years sales experience with a proven history of meeting quotas. Leadership Skills: Ability to inspire, motivate, and empower team members. Communication & Negotiation: Exceptional interpersonal and commercial negotiation skills. Analytical Mindset: Strong capability in analyzing CRM data and market trends to capitalize on opportunities. Handle complex customer enquiries. Lead follow-up with clients to close sales. Manage sales channels and database of sales leads. Participate in relevant industry events for networking. Prepare and present sales proposals to clients. Propose recommendations to form and allocate sales teams. Propose sales channels and network expansion plans. Qualify sales leads. Relay customer feedback and market sentiments to internal stakeholders to enhance products and services. Review recommendations of products and services to match clients' needs. Support official responses to client dissatisfaction of products and services delivery. Proven work experience in Sales Good time management, prioritization, and multitasking abilities Bachelor's degree in business administration, marketing, or related field At least 5 years of experience in business development and operations marketing, or equivalent qualification Strong analytical and problem-solving skills Excellent communication and interpersonal skills Negotiation and Conflict management Relevant work experience is preferred Able/ willing to work on Weekends/ Public holidays is an advantage.

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