Senior Sales Manager MICE Europe

Responsibilities

• Assist to develop and execute comprehensive sales strategies to attract MICE business.
• Identify and qualify potential leads through research, networking and outreach efforts. Maintain a strong pipeline of prospective clients.
• Build and maintain strong relationships with MICE clients, understanding their needs and preferences to provide tailored recommendations and enhance their experience. Manage day-to-day customer support with key agency accounts.
• Develop and maintain knowledge of market trends, competition, and customers to identify opportunities and threats. Adjust sales strategies accordingly.
• Work closely with the team members to ensure effective promotion of packages and seamless execution of exceptional guest experiences. Coordinate and follow-up with other hotel departments to ensure delivery of superior guest service.
• Analyze MICE sales data and market trends to forecast revenue accurately. Provide regular activities/ sales plan reports and updates.
• Manage the MICE sales budget effectively, optimizing resource allocation to maximize ROI.
• Demonstrate a thorough knowledge of Delphi and Opera, keep that nourished with the updated information.
• Provide guidance and support to the sales team fostering a culture of continuous learning and development.
• What we are looking for...
• Bachelor's degree preferred.
• Valuable minimum of four (3) three years of experience in hotel MICE European sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel.
• Experience in MICE (UK, France and German markets if possible).
• Someone who understands, celebrates and embraces the SLS brand values.
• Full availability to travel.
• Valuable knowledge of sales skills, ability to understand customer requirements and translating these into sales solutions and revenue management.
• Track record meeting or exceeding sales goals.
• Ability to be assertive and persuasive without being aggressive.
• Track record of developing long term relationships and contacts.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.
• Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and able to utilize traditional software programs such as, Delphi, Opera, and any departmental specific systems used.
• Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team.
• Exceptional interpersonal skills required, must be able to always present self professionally.
• Must be able to effectively communicate with all levels of an organization.
• Strong work ethic and self-starter who is a team player and comes with a can-do attitude.
• Ensure confidential documents are kept in a secured area.
• Demonstrate positive characteristics, which inspire Teamwork and team spirit.
• Excellent verbal and written communication skills. Fluent in Spanish and English. Fluency in additional languages (French, German, Italian) is a bonus.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• You learn quickly and adapt to SLS's unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• What's in it for you...
• The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package

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