Regional Sales & Operations Planning Manager - CDMX

About the role

Lead the end-to-end S&OP process for the LATAM cluster, ensuring a clear and aligned plan across demand, supply, and finance Drive S&OP and S&OE cycles, enabling structured decision-making and execution follow-up Analyze demand and supply plans, identifying gaps, risks, and performance deviations Define and implement mitigation actions to ensure short- and mid-term plan execution Align planning inputs and timelines with regional and global processes Oversee assortment planning and inventory strategies to ensure optimal stock levels Monitor key performance indicators (forecast accuracy, OTIF, fill rate, inventory) and drive improvements Contribute insights to optimize availability, working capital, and overall business performance About you We are looking for a unique and amazing talent, who brings along the following: 5+ years of experience in Sales & Operations Planning (S&OP), demand/supply planning, or related supply chain functions Bachelor's degree in Business Administration, Engineering, Merchandising, or a related field Portuguese proficiency is a plus. Strong experience in demand and supply planning, inventory management, and financial alignment Hands-on experience managing S&OP/S&OE cycles and driving consensus planning across cross-functional teams Solid knowledge of Demand & Supply Planning, Inventory Management, Merchandising, and S&OP processes Familiarity with planning methodologies and frameworks (e.g., APICS) and retail/e-commerce environments is a plus Strong understanding of key KPIs such as forecast accuracy, OTIF, fill rate, and inventory performance Proficiency in ERP systems (e.g., SAP/APO) and advanced data analysis skills (Excel or similar tools) Ability to translate data into actionable insights to support business decision-making Highly analytical and s trong stakeholder management and cross-functional collaboration skills

Benefits

Additional Information

At Swarovski, you don't just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you are passionate about people, eager to grow your accounting expertise, and motivated to work in a dynamic, international environment where innovation meets timeless elegance, we would love to hear from you. Our office in Polanco, Mexico is a vibrant workplace where your expertise makes a global impact. You'll collaborate across borders, deliver high-quality services, and help shape a people-centered organization. We are looking for an S&OP Manager to lead the Sales & Operations Planning process across the LATAM cluster to support commercial objectives by translating business strategy into actionable plans and continuously improving planning accuracy and execution.

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