Order Execution Specialist SAMER
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About the role
Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us. As an Order Execution Specialist for the SAMER region, you will be responsible for the efficient and accurate processing and fulfillment of sales orders, ensuring timely delivery and customer satisfaction while supporting the financial aspects of each transaction. Job Responsibilities:** * Manage the end-to-end order execution process for the SAMER region, from order entry to delivery. * Review and validate sales orders for accuracy, completeness, and adherence to company policies. * Coordinate with internal departments (e.g., sales, logistics, finance, production) to ensure smooth order flow and resolve any issues. * Monitor order status, track shipments, and communicate updates to customers and relevant stakeholders. * Prepare and process necessary documentation for domestic and international shipments, including invoices, packing lists, and customs declarations. * Support financial aspects of order execution, including payment terms verification, credit hold resolution, and dispute management. * Ensure compliance with all relevant trade regulations, export controls, and company policies. * Identify and implement process improvements to enhance efficiency and customer service in order execution. * Provide support for delivery services, including scheduling, tracking, and troubleshooting. * Maintain accurate records of all order execution activities and related documentation. Job Qualifications:** * Proven experience in Order Execution, Sales Support, or a similar role, preferably within a multinational company. * Strong understanding of sales order processing and delivery services. * Familiarity with financial processes related to order execution (e.g., invoicing, payment terms). * Excellent organizational skills and attention to detail. * Ability to work effectively in a fast-paced environment and manage multiple priorities. * Strong communication and interpersonal skills, with the ability to collaborate across various departments and interact with customers. * Proficiency in Microsoft Office Suite (especially Excel) and experience with ERP systems (e.g., SAP, Oracle). * Fluent in English and Spanish, both written and verbal. * Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field preferred. We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
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