Technical and Training Supervisor

About the role

PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X. The PPG Way 2030 We are customer champions Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value. We are excellent operators Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers. We compete to win Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths. We are PPG proud Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world. At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources . PPG provides equal opportunity to all candidates and employees. We offer an o

Responsibilities

• Technical Support, Training & Capability Development Provide technical support and troubleshooting for distributors, bodyshops, and key accounts.
• Support product trials, customer conversions, and implementation of new technologies and processes.
• Develop and deliver technical training programs on product application, color matching, repair processes, and latest technologies.
• Support technician certification, capability development, and continuous improvement projects.
• Prepare and maintain technical documentation, training materials, and best practice guidelines.
• Work with commercial teams to enhance customer satisfaction, strengthen technical capabilities, and drive business growth.
• Digital Technology Development
• Drive the use of digital technology solutions within the refinish business.
• Support implementation of color management software, digital workflow systems, and AI-enabled technologies.
• Train customers and distributors on digital platforms and best practices.
• Collaborate with regional teams on digital transformation projects and technology deployment.
• New Product & Allied Product Development
• Research, and support commercialization of new products and technologies, including: Window Film
• Paint Protection Film (PPF)
• Car Care Products
• Allied Products
• Future Mobility Solutions
• Conduct product benchmarking, testing, and market validation.
• Support product launches, demonstrations, and customer engagement activities.
• Monitor market trends, competitive activities, and latest technologies to identify growth opportunities.
• Regional & Cross-Functional Collaboration
• Collaborate with regional teams on technical projects, product launches, and best practices.
• Support communication between local customers and international stakeholders.
• Participate in business development, continuous improvement, and growth projects.
• Work with Sales, Marketing, Technical, and Supply Chain teams to support business objectives.

Requirements

• Bachelor's Degree in Automotive Engineering, Chemical Engineering, Mechanical Engineering, Materials Science, or related fields.
• Minimum 5 years of experience in Automotive Refinish, Technical Service, Training, or related industries.
• We prefer experience in automotive coatings, bodyshop operations, aftermarket products, or technical customer support.
• Experience with digital tools, software applications, AI technologies, or technology-related projects is an advantage.
• Proficiency in English, both written and spoken.
• Read technical documents, training materials, and communicate with regional and global teams.
• #LI-Onsite

Additional Information

You will provide technical support, deliver training programs, driving digital technology adoption, and supporting the development of new business opportunities within the Automotive Refinish business. You will play an important part in strengthening customer capabilities and improving service quality. It also supports business growth and expands PPG's presence in emerging segments. These segments include Window Film, Paint Protection Film (PPF), Car Care, Allied Products, and other future mobility solutions. You will report directly to Technical & Sales Manager.

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