Mobile Release Manager

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Additional Information

We are looking for a Mobile Release & Store Operations Manager to own the end-to-end release process for our mobile app across Mexico and Colombia. Right now, release responsibilities are distributed across multiple people and teams - your mission is to bring this together into a single, predictable, and reliable process. Beyond releases, you'll take ownership of our app's presence in the App Store and Google Play: driving ASO initiatives, managing store content, coordinating featuring opportunities, and turning user reviews into product insights. Challenges that await you: Owning the full release lifecycle - from build preparation and release calendar management to post-launch monitoring and rollout control Improving release stability and reducing the number of incidents, hotfixes, and calendar shifts Coordinating release readiness across 7-9 mobile teams, QA, release engineers, and product teams Managing release checklists, quality gates, and release communication across stakeholders Conducting release retrospectives and implementing systemic improvements to the process Coordinating hotfixes: from triage and decision-making to publication Managing App Store Connect and Google Play Console: publishing releases, handling metadata, release notes, screenshots, localizations, and store assets Launching and iterating on store listing experiments and custom product pages Building and scaling ASO initiatives: keyword strategy, content experiments, conversion optimization Leading featuring efforts: maintaining a calendar of opportunities, preparing nomination materials, coordinating with design, marketing, and product Running the reviews and ratings operation: monitoring, triage, categorization, coordinating responses, and escalating systemic issues to product and engineering Analyzing key metrics (ratings, crash rate, install conversion, update adoption, app size) and identifying growth opportunities What makes you a great fit: 3-4 years of experience as a Release Manager, Delivery Manager, or Project Manager with a strong mobile focus Hands-on experience with end-to-end mobile release processes - you've owned a release calendar and driven it yourself Practical knowledge of App Store Connect and Google Play Console - not just awareness, but actual hands-on work Understanding of mobile development constraints: release cycles, CI/CD pipelines, build mechanics (iOS/Android), review timelines, staged rollout Experience coordinating multiple teams simultaneously toward a shared release goal Track record of building, documenting, and improving processes - checklists, quality gates, release communication B2 or higher English level for effective communication with an international team Strong communication skills: you can align engineers, PMs, designers, and marketers around a release timeline Your bonus skills: Hands-on ASO experience (keyword research, store listing experiments, conversion analysis) Experience with featuring nomination processes for App Store or Google Play Background in fintech or high-growth B2C mobile products Experience working in matrix organizations or across multiple markets Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

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