Digital Transformation & HR Systems Specialist - MS365, SharePoint, Power Platform, AI, Human Resource Management Systems & Business Process Automation
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About the role
We are looking for a Digital Transformation & HR Systems Specialist to support and drive digital transformation initiatives across HR operations, recruitment operations, HR advisory, payroll, timesheet processing, claims, leave administration, applicant tracking, billing, knowledge management, and internal workflow automation. As the company is building its internal digital operations around the Microsoft 365 ecosystem , this role will place strong emphasis on SharePoint, Microsoft Lists, Power Automate, Power Apps, Teams, Outlook workflows, and MS365-based business solution development . This is not a pure software developer role. The ideal candidate should be able to understand business processes, work with users, design practical system workflows, configure MS365 solutions, automate manual tasks, document processes, and support implementation and change management. The successful candidate will work closely with management, HR users, recruiters, vendors, and technical stakeholders to improve current "as-is" processes, design better "to-be" workflows, implement new digital tools, and ensure that users are properly trained and supported.
Responsibilities
- MS365, SharePoint & Power Platform Solution Development
- Design, configure, and maintain internal business solutions using the Microsoft 365 ecosystem, including:
- SharePoint sites.
- SharePoint Lists.
- Document libraries.
- Metadata and column structures.
- Views, filters, and list formatting.
- Permissions and access control.
- Power Automate workflows.
- Power Apps forms or simple applications.
- Microsoft Forms.
- Microsoft Teams.
- Outlook and shared mailbox workflows.
- Planner or task-tracking tools.
- Develop SharePoint-based portals and repositories for HR operations, recruitment operations, SOPs, user guides, system documentation, project tracking, and HR knowledge-base content.
- Build workflows for approvals, reminders, notifications, task assignments, document routing, issue tracking, and operational reporting.
- Ensure SharePoint and MS365 solutions are structured, scalable, easy to maintain, and user-friendly for non-technical staff.
- HR & Recruitment Business Process Improvement
- Review, document, and improve internal HR and recruitment operations processes, including:
- Payroll processing.
- Timesheet tracking and consolidation.
- Leave administration.
- Claims processing.
- HR advisory case handling.
- Recruitment operations workflows.
- Applicant tracking and candidate management.
- Client submission and interview coordination.
- Billing, invoice, and reporting workflows.
- Prepare and maintain Standard Operating Procedures, business process flows, user guides, training materials, system manuals, and structured knowledge-base content.
- Map current "as-is" workflows and design improved "to-be" processes to reduce manual work, improve accountability, and increase operational efficiency.
- HR Systems, ATS & Digital Tool Implementation
- Support the implementation, configuration, testing, rollout, and enhancement of HR and recruitment-related systems, including:
- Applicant Tracking Systems.
- HRMS and payroll systems.
- CRM or HR advisory ticketing systems.
- Timesheet and claims systems.
- Billing or invoice tracking systems.
- Document management systems.
- Knowledge-base platforms.
- Work with business users to gather requirements, define workflows, document system gaps, conduct user acceptance testing, and support post-implementation issue resolution.
- Coordinate with vendors, internal stakeholders, and business users to ensure that new systems and process changes are implemented smoothly.
- Automation, Scripting & Reporting
- Develop and maintain automation tools to reduce repetitive manual work using tools such as:
- Power Automate.
- Excel automation.
- Power Query.
- VBA Macros.
- Python.
- SQL.
- Power BI or dashboard tools.
- API integrations where required.
- Possible automation areas include:
- Payroll data validation.
- Timesheet consolidation.
- Claims tracking.
- Leave report preparation.
- Recruitment pipeline tracking.
- Candidate data processing.
- Invoice and billing report preparation.
- Shared mailbox workflow automation.
- Document routing and reminders.
- HR and recruitment dashboard reporting.
- Data extraction, cleaning, and reconciliation.
- Ensure automation outputs are properly tested, documented, and usable by non-technical business users.
- AI, RAG & Knowledge-Base Development
- Research, evaluate, and support the implementation of practical AI solutions for HR and recruitment operations, including:
- AI-assisted knowledge bases.
- Retrieval-Augmented Generation workflows.
- SOP-based Q&A tools.
- HR advisory knowledge assistants.
- Recruitment workflow support tools.
- Document search and summarization solutions.
- AI-assisted drafting and reporting tools.
- Structure interna
Additional Information
Focus Area: MS365, SharePoint, Power Platform, AI, HR Systems & Business Process Automation Employment Type: Full-Time | 12 months contract Level: Mid-Level
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