Personal Banker, Mobile Branch Lead

Responsibilities

• We'll also be looking to you to follow safe and secure mobile branch operating processes, making sound health and safety decisions for colleagues and customers using the service.
• Day to day you'll be:
• Processing all customer branching transactions and making sure that customer records are up to date
• Developing relationships with customers to understand and meet their needs and using your knowledge to explain the benefits of our products and services
• Building and maintaining a thorough understanding of the local community, community hubs and key stakeholders
• The skills you'll need
• Additionally, you'll need:
• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong communication and interpersonal skills to explain our products and their benefits to our customers in a meaningful way
• The ability to work independently and on your own initiative
• How we'll reward you
• You'll join us on a competitive salary starting of £27,090 pro rata for the hours you work.
• You'll also benefit from:
• A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
• A generous holiday entitlement of 33 days, pro rata for hours worked
• A monthly contribution to your retirement fund
• To find out more about the benefits we offer, check out our rewards and benefits page .
• What else you need to know
• Your working pattern
• Your learning journey
• Your learning journey starts with a comprehensive training programme where you'll gain a range of new skills, and the confidence to use them. You'll benefit from ongoing coaching and support, that will open the door to further career opportunities too.
• Hours
• 28
• Job Posting Closing Date:
• Job Posting Closing Date is not yet published.
• Ways of Working:Office First

Benefits

Additional Information

Join us as a Personal Banker, Mobile Branch Lead If you have a passion for delivering excellent customer service along with good banking knowledge, we'd like to hear from you We'll look to you to deliver an exceptional experience to our customers who use our mobile branch banking services Crucial to this role will be your ability to complete our mobile branch driver training, which includes driver refresher training This job does not meet Skilled Worker visa sponsorship requirements

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