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Sr. IT Project Manager (Infrastructure and Operations)

External
apog logoApog · Minneapolis, MN
$120K–$140K/yrFull-timeRemoteToday
AgileAzureJiraLeadershipStakeholder Management
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Responsibilities

  • Project Delivery
  • Lead end-to-end delivery of infrastructure and operations initiatives (e.g., infrastructure upgrades, network enhancements, platform modernization, IT service management improvements)
  • Define project scope, timelines, budgets, and deliverables in partnership with stakeholders
  • Coordinate cross-functional teams across infrastructure, network, security, and operations
  • Manage risks, issues, and dependencies to ensure successful delivery with minimal business disruption
  • Ensure alignment with IT service management processes (change, incident, problem, release)
  • Drive successful transition from project completion to steady-state operations
  • Backlog Management and Prioritization
  • Partner with Infrastructure and Operations leaders to manage and prioritize the infrastructure project backlog
  • Align initiatives with strategic priorities, operational needs, and resource capacity
  • Support sequencing and execution of work to maximize delivery efficiency and value
  • Provide visibility into backlog status, tradeoffs, and timelines
  • Collaboration and Communication
  • Serve as the primary point of contact for project stakeholders, including IT leadership and business partners
  • Provide clear and consistent communication on project status, risks, and outcomes
  • Translate technical details into business-relevant insights to support decision-making
  • Facilitate alignment across teams and manage stakeholder expectation
  • PMO and Continuous Improvement
  • Contribute to the advancement of IT project management practices, standards, and tools
  • Support improvements in project intake, backlog management, prioritization, and reporting
  • Promote consistency, transparency, and accountability in delivery execution
  • Share lessons learned and support continuous improvement efforts
  • Mentorship and Team Support
  • Mentor and support project managers, technical leads, and business analysts as needed
  • Reinforce strong planning, execution, and communication practices
  • Contribute to building a high-performing delivery culture
  • Education & Experience
  • Required:
  • Bachelor's degree in Information Technology, Computer Science, MIS, Business, or related field
  • Minimum of 5 years of IT project management experience delivering complex technology initiatives
  • Demonstrated experience leading infrastructure and operations-focused projects
  • Strong understanding of IT infrastructure, systems, and service delivery environments
  • Experience managing or contributing to project backlogs, prioritization, or portfolio planning
  • Proven ability to lead cross-functional teams and influence without direct authority
  • Excellent communication, stakeholder management, and problem-solving skills
  • Preferred:
  • PMP or equivalent certification
  • ITIL, experience with IT service management frameworks, or M&A
  • Experience with Agile or hybrid delivery approaches
  • Familiarity with tools such as Jira, ServiceNow, Azure DevOps, or MS Project
  • Experience with change management tools and/or methodologies
  • Work Environment
  • Salary Range: $120,000-$140,000 annually
  • #LI-AB1

Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)Incentive Plans401(k) with employer contribution and matchEmployee Stock Purchase Plan with employer matchPaid Time Off (Vacation and Sick Time)Paid HolidaysTuition Reimbursement ProgramEmployee Assistance Program (EAP)Wellness ProgramTraining and Career ProgressionApogee and our brands are an Equal Opportunity Employer.Dental insuranceVision insurance401(k)Paid time offRemote work optionsEquity / stock options

Additional Information

Apogee Services Inc. Position Summary We are seeking a Senior IT Project Manager to lead the delivery of complex technology initiatives, with a focus on Infrastructure and Operations (I&O). This role is responsible for driving successful project execution while partnering with technical and business teams to enhance system reliability, scalability, and operational effectiveness. In addition to delivery leadership, this role plays a key part in managing and prioritizing the infrastructure project backlog and contributing to the maturity of project management practices across IT.

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