Benefits
Aguinaldo (25 days - above legal requirement)Vacation + 25% premiumIMSS + Major medical insurance (family included)Monthly savings fund + pantry vouchersQuarterly performance bonus opportunitiesPaid life events leave (parental, marriage, bereavement)Role OverviewLocation: Remote (Mexico)Schedule: 1st Shift (8a-5p CST), Monday through FridaySalary: 34,000 MXN (monthly)Your Mission as a Project CoordinatorCoordinate project activities, resources, schedules, and documentation to support successful project delivery.Partner with Project Managers, engineers, and clients to ensure projects remain on track, within budget, and aligned with business objectives.Support client onboarding initiatives through documentation, knowledge management, and process coordination.Identify risks, remove roadblocks, and promote continuous improvement across project and onboarding workflows.Serve as a key communication link between clients, stakeholders, and internal teams.Project Coordination & DeliverySupport project planning, scheduling, and resource coordination.Track project progress, milestones, budgets, and deliverables.Monitor risks and issues, escalating concerns when necessary.Communicate project status and updates to stakeholders.Help ensure projects meet timeline, budget, and quality expectations.Client Onboarding & Knowledge ManagementParticipate in onboarding and discovery sessions to understand client environments and requirements.Create, maintain, and organize Knowledge Base Articles (KBAs).Track onboarding deliverables and documentation requirements.Develop standardized templates, workflows, and process documentation.Support onboarding readiness and successful go-live activities.Documentation, Training & EnablementMaintain project plans, reports, and operational documentation.Create client-facing guides, user instructions, and training materials.Collaborate with technical teams to ensure documentation accuracy and consistency.Support client adoption and enablement through effective knowledge sharing.Communication & ReportingServe as a point of contact for project-related communication.Maintain effective communication across project teams, clients, and stakeholders.Track and report project hours, contract true-ups, and related administrative activities.Provide visibility into project status, risks, and outstanding actions.What You Bring to the TeamExperience & SkillsExperience in Project Coordination, Project Administration, Project Management Support, or a related role.Strong organization, time management, and prioritization skills.Excellent written and verbal communication abilities.Experience working with multiple stakeholders and cross-functional teams.Strong documentation and reporting skills.Ability to identify issues, analyze risks, and support resolutions.Proficiency with Microsoft Office and project tracking tools.PreferredExperience supporting IT, MSP, or technology-related projects.Familiarity with onboarding, service delivery, or knowledge management processes.Experience creating documentation, workflows, training materials, or KBAs.Exposure to Power BI, Helix, or similar operational platforms.Why This Role RocksIf you're organized, proactive, and passionate about helping teams deliver exceptional results, we'd love to hear from you.This role is open to applicants in Mexico only.Equal Opportunity EmployerDYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, nationPaid time offRemote work optionsPerformance bonusParental leave
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Dyopath · Remote