RN-Concierge Services and Care Coordinator

Requirements

• Required: Five (5) years of RN experience which includes direct patient care in acute, ambulatory or home health
• Preferred: Nursing leadership and teaching/mentoring experience
• Reports To: ECS Executive Leadership
• Supervises: Registered Nurses, Licensed Vocational Nurses, Nursing Assistants/Phlebotomists, Administrative Staff
• Ages of Patients: Adult, Geriatric
• Blood Borne Pathogens: High Potential
• Skills, Knowledge, Abilities:
• Essential Responsibilities
• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Compiles with all applicable ECS policies and procedures, including Code of Conduct, Compliance policies, and Relationship-Based Care Professional Practice Model; takes action to involve ECS leadership to resolve compliance questions or concerns and/or reports suspected violations.
• Recognizes potentially critical situations and takes action to minimize risk of adverse outcomes.
• Develops and maintains open, honest and mutually beneficial relationships with ECS leadership, staff, clients, and relevant stakeholders.
• Collaborates with ECS leadership and peers to continuously improve and streamline workflow processes to ensure and uphold high-caliber service and valuable resources.
• Follows policies, procedures, directives and works with executive leadership to update/improve when/where appropriate.
• Assists with and is accountable for the coordination of safe, high-quality patient/client care by properly triaging client care requests and determining the appropriate delegation of assignments to qualified caregivers.
• Coordinates caregiver schedules for the provision of client care.
• Directs patient care, as prescribed by ECS policy and procedure.
• Implements plan of care according to identified physical, psychosocial, and spiritual needs of patient.
• Ensures physician orders to initiate treatments and scheduling are available and viable; judiciously intervenes/connects with physicians to rectify issues.
• Regularly rounds with ECS leadership and staff in the field to assess and evaluate care and services provided.
• Recognizes, accepts responsibility for, and maintains commitment to professional development and clinical competency.
• Shares knowledge and acts as a professional resource to other members of the health care team, especially in relation to new hire onboarding.
• Trains, orients, and positively supports new hires to ensure confident, seamless integration into ECS and boosts new team members' ability to uphold safety, care quality, and outstanding customer service.
• Monitors and audits electronic communication and electronic charting system for compliance and adherence to company policy/best practice.
• Facilitates availability of adequate material resources and supplies, and ensures appropriate capture of charges for supplies utilized in the course of care.
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Benefits

Additional Information

Sign On Bonus Eligible Default Work Shift: Day (United States of America) Hours: 36 Salary range: $58.43 - $90.50 Schedule: Full Time Shift Hours: 12 Hour employee Department: ECA Leased Employees Job Objective: Under the direction and oversight of Eisenhower Concierge Services (ECS) executive leadership assumes responsibility for organizing, coordinating and delivering exceptional quality, concierge nursing services within their assigned team. Job Description: Education: Required: Bachelor's degree in Nursing or Master's degree in Nursing Licensure/Certification: Required: California Registered Nurse (RN) licensure; Basic Life Support (BLS) from American Heart Association (AHA); California Driver License and auto insurance Preferred: Certification in one area of specialty

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