Associate Director, Patient Access

Responsibilities

• Vendor management: Serve as primary liaison between Ferring and associated vendor(s). Anticipate and address program challenges with urgency. Work closely with vendor(s) to track and meet or exceed all program KPIs including call volumes, wait times, benefits investigation turnaround times, etc.
• Budgeting: Support Patient Access Sr. Director with developing, maintaining and meeting all program budget requirements. Assist with forecasting that drives program staffing and budget needs. Provide Sr. Director with timely alerts regarding potential budget overages.
• FRM: Support Patient Access Sr. Director with management of Field Reimbursement Manager team. Maintain open lines of communication between FRM team and vendor(s) as appropriate. Train FMRs on any associated program operations, processes and program details.
• Support Sr. Director, Patient Access on new program launches. Assist with Request for Proposals (RfPs), as required. Provide input to strategic planning for access and reimbursement support services and developing key requirements.

Requirements

• BA/BS degree
• 7+ years of experience in the pharmaceutical/biotech industry
• Familiarity with buy and bill process
• Demonstrated depth with access and reimbursement support services
• Experience with vendor oversight and management
• Understanding of legal/regulatory/compliance requirements of patient support programs
• Experience working with or managing Field Reimbursement Manage

Benefits

Additional Information

Job Description: As a privately- owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our 'people first' philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world's oldest enemy: disease. The Associate Director, Patient Access will manage day to day patient access operations for Ferring. The Associate Director will support the Sr. Director, Patient Access on patient access strategy, Field Reimbursement management (coding and claim approval support), and patient affordability programs. Duties include, but not limited to, vendor management of access and affordability programs, ensuring all KPIs are met or exceeded, anticipating/identifying/resolving potential operational challenges, overseeing accurate and timely reporting of results, monitoring program budgets, and ensuring all legal, regulatory and pharmacovigilance requirements are being met. Associate Director interacts regularly with brand teams and other internal functional areas including account management team, Field Reimbursement Managers, finance, legal, safety, quality, training and others as needed. With Ferring, you will be joining a recognized leader, identified as one of "The World's Most Innovative Companies" by Fast Company, and honored by Fortune with inclusion on its "Change the World List," for addressing society's unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

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