Sales & Marketing Coordinator

Responsibilities

• Sales & Events Support
• Support the Sales team with lead entry, inquiry follow-up, proposal and contract preparation, and client correspondence.
• Answer incoming calls, qualify inquiries, respond to general questions, and route or schedule follow-up with Sales and Catering leaders as appropriate.
• Assist with group, leisure, and catering sales administration, including contracts, reports, rooming lists, VIP requests, amenities, deposits, and supporting documentation.
• Support event planning and execution through BEOs, resume documents, event orders, detailing materials, and participation in pre-convention, resume, and planning meetings.
• Coordinate site inspections, client visits, and familiarization tours, including itineraries, materials, and on-property logistics.
• Support turnover communication between Sales, Catering, Conference Services, and Operations to ensure accurate execution of booked events.
• Coordinate sales materials, presentation decks, site visit preparation, a

Benefits

Additional Information

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals. At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life. Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today. What you will have an opportunity to do: Create Remarkable Experiences in Paradise. Located on the tip of Captiva Island along Florida's Gulf Coast, South Seas is a premier island resort destination known for unforgettable guest experiences, group business, leisure travel, and destination events. We are seeking a highly engaging, customer-focused Sales & Marketing Coordinator to support our Sales and Marketing teams in driving revenue, strengthening brand presence, and delivering exceptional service to clients and guests. Position Summary The Sales & Marketing Coordinator plays a vital role in supporting a high-performing Sales team and ensuring team members have the tools, information, resources, and administrative support needed to deliver industry-leading service. This position works closely with Sales, Marketing, Catering, and Operations to support lead management, promotional efforts, guest and client communications, special events, and administrative coordination that contribute to overall resort revenue and visibility. This is an ideal opportunity for a highly organized, proactive hospitality professional who enjoys engaging with guests, supporting sales efforts and marketing initiatives, and creating memorable pre-arrival and on-property experiences in a fast-paced resort environment. Pay Range: $24.00 - $25.00 per hour, non-exempt

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