Card Partner Relations Specialist (6-month contractor)

About the role

Established in 2018, Bybit is one of the world's leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 - connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. We are seeking a highly motivated and detail-oriented individual to join our fast-growing Card / Payment Business Expansion team. In this role, you will support the end-to-end commercial operational processes of our card programs in various regions, ensuring smooth vendor management, accurate financial reconciliation, and efficient capital injection operations. You will work closely with user operations, legal, compliance, treasury, and external partners to drive operational excellence and scalability.

Responsibilities

• Invoice Reconciliation & Payment Management:
• Manage end-to-end invoice reconciliation and payment requests for vendors or external partners for the card business.
• Verify invoices against contracts and transactional data to identify discrepancies, mischarges, and revenue opportunities.
• Follow up with vendors to resolve billing issues and ensure accurate financial reporting.
• Support documentation and cost allocation processes.
• Payment Network & Key Vendor Interaction:
• Manage day-to-day interaction with Visa and Mastercard, including working in Mastercard Connect and the equivalent Visa programme management portals
• Open, track, and manage projects and cases with payment networks in connection with product launches, BIN configurations, programme amendments, and scheme compliance mandates
• Prepare and submit change requests to BIN sponsors and card processors for changes and additions to card programme functionality (new features, transaction controls, velocity limits, 3DS settings, tokenisation, etc.)
• Coordinate responses to payment network RFIs, mandates, and periodic programme assessments; track deadlines and manage internal sign-off
• Manage the working relationship with the card personalisation (perso) vendor; oversee card stock ordering, lead time planning, and delivery coordination across regions
• Liaise with the perso vendor on new card designs, carrier artwork, and fulfilment requirements
• Track and reconcile perso and card stock costs against programme budgets
• Vendor Onboarding & Agreement Management:
• Lead KYB and vendor onboarding processes for Bybit card entities.
• Assist in preparing financial projections and business cases for vendor partnerships.
• Assist in drafting, reviewing, and negotiating commercial terms in collaboration with legal and compliance teams.
• Manage contract lifecycle from screening through internal approval and execution.
• Operational Support & Process Improvement:
• Assist senior team members with card program operations, including Mastercard Connect and Visa systems.
• Develop and document SOPs to streamline processes and improve operational efficiency.
• Support ad-hoc analysis, reporting, and cross-functional projects as needed.

Requirements

• Bachelor's degree in Finance, Business, Economics, or related field.
• 1-3 years of experience in card operations, payment processing, fintech, or financial operations.
• Strong understanding of card payment systems, interchange fees, billing logic, and vendor management.
• Experience with Mastercard Connect and/or Visa systems is a strong plus.
• Excellent analytical skills with high attention to detail and accuracy.
• Ability to manage multiple stakeholders and work in a fast-paced, global environment.
• Proficient in Excel, Google Workspace, and financial reconciliation tools.
• Fluent in English; additional language skills (Spanish, Portuguese, etc.) are a plus.
• Why Join Us
• At Bybit, we are committed to fostering a supportive and enriching work environment.
• Our benefits include:
• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of

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