Manager, Commercial Sales
External
Vercel · San FranciscoPrepare for this interview
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About the role
We're looking for an experienced and hands-on Sales Leader to build, coach, and scale a team focused on retaining, expanding, and growing our install base of commercial customers on Vercel. You'll be a coach who not only leads, hires, mentors, and develops top talent, but also rolls up your sleeves to work deals alongside the team. This leader will be instrumental in helping customers deepen their adoption of our platform, expand into new use cases, and realize the full value of Vercel. This role is hybrid. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday.
Responsibilities
- Hire & Build : Recruit, onboard, and ramp a high-performing team of Install Base-focused AEs.
- Coach & Mentor : Provide ongoing coaching, 1:1s, and deal strategy sessions to develop reps into top performers.
- Expansion Strategy : Engage directly with technical buyers, engineering leaders, and business stakeholders to identify expansion opportunities and deepen platform adoption.
- Hands-On Leadership : Roll up your sleeves to join calls, dig into product demos, and co-create expansion motions with your team.
- Pipeline & Execution : Partner closely with team to generate expansion pipeline, advance opportunities, and close upsell and cross-sell business within the existing customer base.
- Collaboration : Work cross-functionally with Customer Success, Marketing, Product, and Solution Engineers to ensure customers get the resources they need to grow and succeed on Vercel.
- Data-Driven Management : Track performance against goals, forecast accurately, and drive continuous improvement in sales execution.
- About You:
- 5+ years of SaaS sales experience, with at least 2+ years managing Account Executives.
- Experience running install base, expansion, or renewal motions within a commercial or mid-market segment.
- Proven track record of hiring, coaching, and developing high-performing sales teams.
- Hands-on leader who thrives in a player-coach role.
- Comfort leading conversations about AI, data, and technical products (no need to be an engineer, but must be credible with technical buyers).
- Strong deal execution skills with a history of closing six-figure SaaS deals.
- Ability to operate in a fast-paced startup environment, balancing strategy with execution.
- Bonus If You:
- Experience selling developer tools, AI/ML products, or other technical platforms.
- Prior experience building out an install base or expansion motion from scratch.
- Strong cross-functional instincts - especially with Customer Success and post-sale teams.
Benefits
Additional Information
About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what's next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you're building our products, supporting our customers, growing our community, or shaping our story, you'll help define what comes next.
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