Member Transportation Specialist

Responsibilities

• Member Transportation & Safety
• Safely transport members to and from clinics, mobile units, and approved locations.
• Assist members with entering and exiting vehicles, ensuring safety and comfort.
• Adhere to traffic laws and clinic policies to maintain a safe and timely transportation schedule.
• Supportive Member Engagement
• Greet members warmly, offering respect, compassion, and dignity throughout their journey.
• Address member inquiries and concerns professionally and empathetically.
• Collaborate with clinical and administrative teams to ensure seamless care.
• Operational & Administrative Excellence
• Conduct pre- and post-trip vehicle inspections, reporting issues promptly.
• Maintain accurate records of mileage, routes, and member interactions.
• Support clinic operations as needed, including deliveries or other administrative tasks.

Requirements

• High school diploma or equivalent required.
• Valid Washington State driver's license with a clean driving record, with exceptional driving skills and knowledge of safe driving practices.
• One year of driving experience, ideally in a transportation or customer service role. (Preferred)
• Current or attainable First Aid and CPR certification.
• Strong interpersonal and communication skills to engage with members and team members.
• Proficiency in basic computer skills, including Microsoft Office applications.
• Ability to adapt quickly to different team environments and handle multiple responsibilities efficiently.
• Needs to be able to work the day and evening shift.
• Familiarity with serving diverse populations and working in healthcare or recovery settings.
• Why Join Us?
• Make a Difference : Be a vital part of helping members access life-changing care and support.
• Dynamic Role : Enjoy a variety of responsibilities as you serve the Auburn community and beyond.
• Collaborative Team : Join a supportive, mission-driven organization that values your contributions.
• Growth Opportunities : Develop new skills and advance your career in a rewarding environment.
• Tribal Hiring Preference:
• We Care Daily Clinics is an equal opportunity employer committed to fostering an inclusive, supportive environment for both members and staff.

Benefits

Additional Information

Join Auburn Clinic - Still We Care as a Member Transportation Specialist - Driving Change and Supporting Recovery! Job Title: Member Transportation Specialist (NEMT) Location: Auburn, WA Reports to: Member Engagement Services Manager Salary Range: $26/hour. WCDC provides medical, dental, and vision insurance; PTO, sick leave, paid holidays, jury duty, and bereavement leave; a 401(k) retirement plan; short‑term and long‑term disability; an Employee Assistance Program (EAP); a quarterly incentive program; and tribal‑discretion COLA adjustments. About Auburn Clinic - Still We Care At Auburn Clinic - Still We Care, we're committed to transforming lives by providing compassionate, patient-centered care where it's needed most. Our clinic and mobile units deliver essential medication-assisted treatment and behavioral health services, empowering our community members to reclaim their lives and achieve long-term recovery. As a Member Transportation Specialist , you'll ensure safe, reliable transportation for our members, playing a vital role in connecting them to care. Position Summary In this role, you'll transport members safely and compassionately between clinic and mobile unit locations. This is more than a driving job-it's an opportunity to build relationships, offer support, and make a lasting impact on every member you serve. Flexibility is key as you'll help ensure our services are accessible across the Auburn area and surrounding regions.

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