Order Fulfilment Specialist ($3,500 - 5 days - Yishun)

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE 'N' or 'O' Level or equivalent
• At least 1 year relevant experience
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Knowledge of relevant computer applications
• OTHER INFORMATION:
• Location: Yishun
• Working Days/Hours: 5 days/Office hours, 8.30am - 5.30pm
• Salary: $3,500 (salary will commensurate according to experience & qualifications)

Additional Information

$3,500 + Bonus 5-day work week Healthcare Industry Established Company with Over 25 Years of Experience Career Progression Our Client, a leading distributor of medical supplies, is inviting qualified candidates to fill the position as Order Fulfilment Specialist.

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Company Intel

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